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The Gap

Senior Manager, Learning and Development - Product to Market Transformation

The Gap
🇺🇸Folsom, New York$130K–$170K/yri2mo ago

Summary

Senior Manager of Learning & Development leading enterprise-scale talent and learning strategies for Gap Inc.'s Product to Market Transformation. This strategic role designs integrated programs that accelerate organizational capability, enable digital enablement, and support the Speed Initiative across all Gap Inc. brands.

Key Responsibilities: Design and deliver holistic learning strategies encompassing functional capability, leadership development, and enterprise transformation with focus on Speed Initiative adoption. Oversee scalable learning program design, delivery, and measurement while partnering with HRBPs, business leaders, and Change Management to align learning initiatives with enterprise objectives.
Skills & Tools: Strong expertise in enterprise transformation, learning design, instructional design, and change management with proficiency in modern digital-first learning methods and data-driven measurement. Demonstrated ability to influence cross-functional teams, communicate strategic vision, and build cultures of continuous learning and agility.
Qualifications: Significant experience in enterprise-scale transformation, learning and development program management, and facilitation (specific education level not fully stated in provided text). Proven track record of designing and implementing large-scale learning initiatives in complex organizational environments.
Location: Folsom, NY, US
Compensation: Not provided by employer. Typical compensation for this role is $145,000 – $185,000/year based on title, seniority, company scale, and location.

Job Description

About the position

About the Role Gap Inc. is seeking a strategic and forward-thinking leader to join our Product to Market Transformation team as Senior Manager, Learning & Development. This leader is responsible for designing and executing integrated talent and learning strategies that accelerate growth, build organizational capability, and enable our teams to work faster and smarter. In this pivotal role, you’ll shape a culture of continuous learning, digital enablement, and leadership excellence that directly supports Gap Inc.’s enterprise transformation and growth objectives. This role will also contribute to the implementation of AI initiatives that support the Speed Initiative’s goals, enabling smarter, faster, and more data-driven decision-making across the organization. What You'll Do Design and deliver a holistic learning strategy that advances functional capability, leadership development, early talent, and enterprise transformation—with specific focus on enabling the Speed initiative for all Gap Inc brands. Partner with the Speed workstream to embed learning solutions that accelerate adoption of new processes, technologies, and agile ways of working. Oversee the design, delivery, and measurement of scalable, adaptive learning programs that build Speed-related capabilities including onboarding, technical training, and change leadership. Curate and integrate innovative programs to promote faster skill development and performance uplift. Apply a test-and-learn mindset to measure impact, leverage data and feedback, and continuously improve outcomes that enhance Speed workstream success. Champion a culture of learning, growth, and agility to enhance engagement and support Speed adoption. Use modern instructional design and digital-first learning methods to create inclusive, personalized experiences that empower teams to operate with speed and confidence. Inspire employees to embrace change, simplify workflows, and build resilience during transformation. Partner with HRBPs, business leaders, People Analytics, and Change Management to align learning strategies with enterprise initiatives that drive speed, collaboration, and innovation. Act as a connector and influencer, fostering collaboration across teams and functions to accelerate speed to market and embed transformation into the business.

Responsibilities

  • Design and deliver a holistic learning strategy that advances functional capability, leadership development, early talent, and enterprise transformation—with specific focus on enabling the Speed initiative for all Gap Inc brands.
  • Partner with the Speed workstream to embed learning solutions that accelerate adoption of new processes, technologies, and agile ways of working.
  • Oversee the design, delivery, and measurement of scalable, adaptive learning programs that build Speed-related capabilities including onboarding, technical training, and change leadership.
  • Curate and integrate innovative programs to promote faster skill development and performance uplift.
  • Apply a test-and-learn mindset to measure impact, leverage data and feedback, and continuously improve outcomes that enhance Speed workstream success.
  • Champion a culture of learning, growth, and agility to enhance engagement and support Speed adoption.
  • Use modern instructional design and digital-first learning methods to create inclusive, personalized experiences that empower teams to operate with speed and confidence.
  • Inspire employees to embrace change, simplify workflows, and build resilience during transformation.
  • Partner with HRBPs, business leaders, People Analytics, and Change Management to align learning strategies with enterprise initiatives that drive speed, collaboration, and innovation.
  • Act as a connector and influencer, fostering collaboration across teams and functions to accelerate speed to market and embed transformation into the business.

Requirements

  • Strong experience in enterprise-scale transformation, learning design, facilitation, and/or program delivery within fast-paced or retail environments.
  • Proven ability to lead learning strategies in complex, ambiguous, and rapidly evolving contexts, with a strong understanding of change acceleration and Speed adoption.
  • Demonstrated growth mindset, agility, and resilience, with a focus on enabling teams to move faster and adapt continuously.
  • Strong facilitation, content design, and stakeholder engagement skills with the ability to influence at all levels and drive alignment with Speed and transformation goals.
  • Experience leveraging modern learning technologies and digital ecosystems to drive scalable, future-forward learning solutions.