Fast Facts

The Revenue Operations Program Manager will drive cross-functional integration projects within the revenue technology stack, focusing on enhancing revenue processes through actionable Salesforce-based project plans.

Responsibilities: Lead integration projects across marketing, sales, customer success, and business intelligence while managing project scope, timelines, and stakeholder expectations. Collaborate with revenue teams and technical staff to translate business needs into project deliverables and facilitate workshops for requirement gathering and testing.

Skills: Proficiency in Salesforce, experience with CRM and revenue operations processes, strong project management skills, and the ability to communicate effectively between technical and non-technical teams.

Qualifications: 5+ years in program or project management; understanding of Salesforce Sales Cloud, Service Cloud, and Marketing Cloud. Preferred Salesforce Administrator or Developer certification.

Location: Remote within the USA or hybrid at New York headquarters

Compensation: Not provided by employer. Typical compensation ranges for this position are between $80,000 - $130,000.

About the Role

The Revenue Operations Program Manager will drive cross-functional integration projects across our revenue technology stack. This role bridges business requirements and technical implementation, focusing on mid-complexity integration initiatives that enhance revenue processes without requiring deep platform development expertise.

Reporting to the Head of of Revenue Operations, you'll partner closely with Marketing, Business Development, Sales, Customer Success, and Product Development, synthesizing their diverse requirements into actionable Salesforce-rooted project plans. You’ll be in-the-weeds developing best-in-class solutions within the Salesforce ecosystem. You'll also closely collaborate with the technical Salesforce team and the RevOps Manager to share best practices as a project delivery SME, and to ensure alignment and quality execution on each initiative.

In this role you will

Program Leadership & Delivery

• Lead end-to-end integration projects connecting marketing automation, sales engagement, customer success platforms, and business intelligence tools to our core revenue systems
• Manage project scope, timelines, stakeholder expectations, and resource allocation for concurrent rev stack initiatives
• Translate business requirements into technical specifications and implementation roadmaps that technical teams can execute
• Establish project governance frameworks including status reporting, risk management, and change control processes

Cross-Functional Orchestration

• Coordinate between revenue teams (Sales, Marketing, Customer Success), Rev Ops, IT, and external vendors to ensure seamless project execution
• Facilitate requirements gathering sessions, design workshops, and user acceptance testing with business stakeholders
• Partner with the Lead GTM Engineer on technical handoffs for projects requiring custom development work
• Collaborate with the Sr. Salesforce Admin to ensure integrations align with platform best practices and data governance standards

Integration Strategy & Optimization

• Evaluate new technology requests and conduct vendor assessments to determine fit within the existing rev stack architecture
• Design integration workflows for tools such as marketing platforms (Pardot), sales engagement tools (MixMax, Rev.io, Outreach, Salesloft, ZoomInfo), CPQ solutions, and 3rd party data & analytics platforms (GovSpend)
• Document data flows, field mappings, and business logic for all integration touchpoints
• Identify opportunities to consolidate tools, streamline processes, and improve data quality across the revenue ecosystem

Stakeholder Management & Enablement

• Build strong relationships with revenue leaders to understand pain points and surface opportunities for process improvement
• Create training materials and enablement programs to drive adoption of new integrations and workflows
• Communicate project status, blockers, and milestones to executive stakeholders through clear, concise reporting
• Manage vendor relationships for integration-focused technologies and implementation partners

You are

• Fluent in the Art of the Deal: you understand sales and speak the language of sales teams. You are able to build trust by offering insights that solve real challenges and meet key goals
• Big-Picture Thinking: You ensure technical solutions align with the company’s broader goals, driving growth and operational success.
• A Problem-Solver Through and Through: You thrive on tackling tough challenges involving multiple stakeholders, sometimes with competing priorities 
• An Expert Communicator: Acting as a bridge between technical and non-technical teams, you help everyone—from marketing to implementation & support—work together smoothly while ensuring that nobody goes unheard
• Always Learning: With AI and technology evolving quickly, you stay curious and flexible, always learning new tools and techniques to stay ahead
• Driven by Improvement: Self-starter who can identify problems, propose solutions, and drive initiatives forward with minimal supervision
• Adaptable: Familiarity with change management principles and organizational adoption strategies

On your resume

• 5+ years in program management, project management, business systems analysis, or revenue operations roles
• Proven track record delivering integration projects involving CRM, marketing automation, and go-to-market tools
• Strong understanding of revenue operations processes across lead-to-cash lifecycle
• Experience across Salesforce Sales Cloud, Service Cloud, and Marketing Cloud
• Solid understanding of Salesforce integration patterns and experience with various integration tools and APIs
• Demonstrated ability to manage multiple complex projects simultaneously with competing priorities
• Strong analytical and problem-solving skills, with a keen eye for detail
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders
• Salesforce Administrator certification preferred
• Salesforce Developer certification a plus

Location

The BrainPOP team operates in a hybrid work environment: Each role has remote flexibility and an in-person component at our New York headquarters or other meeting locations. Based on the requirements of a specific role, we may prioritize hiring within a commutable distance of our New York headquarters or in another region relevant to that role.

We are able to employ remotely out of the following approved hiring states:

• Arizona
• California
• Connecticut
• Florida
• Georgia
• Illinois 
• Massachusetts
• Missouri
• New Jersey
• New York
• North Carolina
• Ohio
• Oregon
• Pennsylvania
• Tennessee
• Texas

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