EdTech Jobs
Famly

UK Marketing Lead

Famly
🇬🇧In-Person - London, United Kingdom£65K–£95K/yri30min ago
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Summary

Senior UK Marketing Lead (maternity cover) responsible for driving awareness, growth, and customer engagement for Famly's early childhood platform across the UK market where the company already holds ~30% market share. The role combines strategic marketing oversight with hands-on campaign execution across acquisition, customer marketing, and partnerships.

Key Responsibilities: Translate UK business goals into marketing priorities and campaigns; develop and execute UK marketing strategy across acquisition and customer marketing; collaborate closely with sales, customer success, and product teams to align marketing with the customer lifecycle; manage customer communication, education, and engagement initiatives; plan events, partnerships, and local campaigns.
Skills & Tools: Strategic marketing planning and campaign execution; marketing analytics and dashboard proficiency; B2B SaaS or education technology marketing expertise; strong cross-functional collaboration and communication abilities; customer lifecycle and retention marketing focus; market research and partner relationship management.
Qualifications: Senior-level marketing experience (typically 7+ years) with demonstrated success in UK B2B marketing or SaaS; proven track record developing and executing integrated marketing strategies; experience in education, early childhood, or similar regulated/professional services industries preferred; strong understanding of customer acquisition and retention metrics.
Location: London, England, United Kingdom
Compensation: Not provided by employer. Typical compensation for this role is £55,000 – £75,000/year based on title, seniority, and location.

Job Description

To you, a Marketing dashboard is like a piano score was to Beethoven. And who is that getting themselves in the backseat of the car to join a sales call? You, of course! You care just as much about nurturing existing customers as you do about winning new ones. You can call a key partner in the morning, plan our next customer event before lunch and finish off the day tweaking your latest campaign.

See that person in the bathroom mirror every morning? Excellent.

We’re looking for a senior UK Marketing Lead - a hands-on, commercial operator who thrives at the intersection of marketing, sales, partnerships, and customer marketing. Your mission is to ensure that as many British nursery owners and managers as possible know that Famly is the only platform worth using to run their business - and that existing customers continue to see, feel, and get value from Famly every single day.

And who are Famly? We’re on a mission to close the collaboration gap in early childhood. So we’re building the world’s most collaborative Early Childhood Platform - a software platform for the adults in a young child’s life to connect, share their workload, and learn about early childhood. Basically, Famly makes life easier for educators and families so that they can get back to what matters.

By driving and executing our UK marketing priorities, you’ll operate in a market where Famly is already the dominant player, with almost 30% of nurseries using our platform. You’ll be collaborating closely with the sales, customer success, and product teams to drive awareness and growth, while deepening customer relationships and supporting engagement, retention, and expansion.

The role will initially be a maternity cover for Head of UK Marketing with the strong possibility to transition into a permanent position elsewhere in the Famly marketing org once the Head of UK Marketing returns from maternity leave.

We’re looking for someone based in London.

What you'll be doing:

  • Translate UK business goals into clear marketing priorities and campaigns that drive awareness, leads, adoption, and retention

  • Develop and execute the UK marketing strategy across acquisition, customer marketing, and local presence

  • Work closely with Sales and Customer Success to align marketing with the full customer lifecycle

  • Support customer communication, education, and engagement initiatives in collaboration with our global customer marketing efforts

  • Support our global Brand Director in understanding and implementing positioning and messaging

  • Collaborate with our centralised revenue team to improve funnel efficiency and customer value

  • Understand what makes UK nursery owners and directors tick

  • Develop and manage marketing relationships with key industry experts and partners

  • Support the planning of events, partnerships, local campaigns, and community efforts.

  • Ideate and help support campaigns together with our global brand team

  • Collaborate with a team of 15+ creative and digital marketing specialists

  • Act as the voice of the UK market in global planning, bringing customer insight, market trends, and feedback into the room

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