EdTech Jobs
Scholastic

Program Manager, Customer Engineering

Scholastic
🇺🇸New York, New YorkHybrid$141K–$188K/yr2w ago
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Summary

Program Manager for Customer Engineering at Scholastic responsible for delivering technology initiatives within budget and schedule while ensuring business-IT alignment. The role focuses on managing program roadmaps, tracking milestones, and fostering collaboration between technical and business teams.

Skills & Tools: Requires software development expertise, project and program management experience, proficiency with Agile methodologies, and ability to manage customer-facing systems. Must demonstrate technical background with knowledge of enterprise technology environments, ERP systems, cloud platforms, vendor management, and tools like Lucidchart and system documentation.
Qualifications: Bachelor's degree in Software Engineering, Software Development, Program Management, or related field with five years of software development or project management experience, or Master's degree with two years of relevant experience. Requires two years of specific experience in enterprise technology, customer-facing systems, ERP/back office systems, cloud platforms, vendor evaluations, Agile delivery, and documentation tools.
Location: Hybrid in New York, New York, United States (557 Broadway, New York, NY 10012)
Compensation: $140,700 – $187,600 / annually

Job Description

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Scholastic, Inc. is seeking a Program Manager for Customer Engineering to manage technology initiatives, ensuring delivery on budget and schedule while fostering business-IT alignment.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Oversee program roadmaps, manage risks, track development milestones, and communicate with stakeholders for project success.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Experience in software development, project management, Agile methodologies, and customer-facing systems.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Bachelor's degree in Software Engineering or related field and five years of experience, or a Master's degree with two years of experience accepted as an alternative.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: New York, NY, United States (on-site)

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $140700 - $187600 / Annually


Job Description:

Employer:                      Scholastic, Inc.

Position:                         Program Manager, Customer Engineering

Worksite:                       557 Broadway, New York, NY 10012 (New York County)

Salary: $153,000 (proposed) per year

Suggested OES:             SOC Code: 15-1299.09 Information Technology Project Managers, Level 4 $128,960

Job Description

Function as a project manager responsible for delivery of the program roadmaps, budget, schedule and scope of Scholastic’s Product Data Engineering technology initiatives. Monitor and track the application development/business milestones, dependencies internal and external to the program, risks, resources on the program and budget. Initiate, review and coordinate the approval fore change management, operational processes, engineering best practices, and maturity of Agile delivery within the program teams. Effectively communicate with business stakeholders using business terminology as well as possess a technical background to enable comprehensive business-IT alignment. Work closely with stakeholders to identify, prioritize, and complete project milestones for assigned program and help to apply the SDLC of choice in a logical and reasonable manner communicating status and ensuring work is executed on time on budget and as defined. Develop implementation project plans that identify possible solutions, weigh pros and cons, and present optimal responses with mitigation action plans.

***Does not have any direct reports or direct managerial duties. The role manages projects as outlined above.***

Manage others: No

Travel required:           No

Hybrid:                           Yes

Fully Remote:               No

Employment Based Category (“EB”): EB-2

Qualifications

Requirements

Main Education: Bachelor degree in Software Engineering, Software Development, Program Management or a related field of study.

Main Experience: Five (5) years of experience in a Software Development role such as technical lead, lead engineer, senior managerProgram or Project Management role such as scrum master, project manager, program manager or related occupation/role where required experience gained.

Alternate Requirement: In lieu of a Bachelor’s degree in stated fields and five (5) years of stated experience, the employer will accept a Master’s degree in stated fields and two (2) years of stated experience.

Special Skills: Also requires two (2) years of experience in the following:

  • Enterprise technology environment customer-facing systems;
  • ERP and back office systems;
  • Cloud platforms and SaaS services;
  • Technology vendor evaluations, RFPs, and managing vendor relationships;
  • Executing in an Agile delivery technology organization; and
  • Lucidchart, IRA, and system documentation tools.

Time Type:

Full time

Job Type:

Regular

Job Family Group:

Information Technology

Location Region/State:

New York

Compensation Range:

Annual Salary: 140,700.00 - 187,600.00

EEO Statement:

Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.

EEO is the Law Poster

EEO Scholastic Policy Statement

Pay Transparency Provision

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