Fast Facts

The Accounts Receivable Specialist will handle payment discrepancies, develop collection strategies, and negotiate payment arrangements while maintaining accurate records and collaborating with teams to ensure timely payments.

Responsibilities: Investigate payment discrepancies, implement collection strategies, negotiate payment arrangements, maintain accurate records, analyze aging reports, collaborate with other teams, and provide updates on collection activities.

Skills: Proven experience in collections, familiarity with High Radius and NetSuite, strong negotiation and problem-solving skills, and excellent communication abilities.

Qualifications: Bachelor's degree in finance, accounting, or a related field; knowledge of debt recovery regulations is a plus.

Location: Markham, Ontario, Canada

Compensation: Not provided by employer. Typical compensation ranges for this position are between 45,000 - 65,000 CAD.

Responsibilities

• Investigate and resolve payment discrepancies and disputes in a professional manner.
• Develop and implement collection strategies to improve debt recovery rates.
• Negotiate payment arrangements with clients experiencing financial difficulties.
• Maintain accurate and up-to-date records of collections activities and client communications.
• Analyze aging reports and identify accounts requiring escalated collections efforts.
• Collaborate with sales and customer service teams to address client concerns and facilitate timely payments.
• Provide regular updates on collection activities and results to management.
• Other duties as assigned

Education & Skill Requirements

• Bachelor's degree in finance, accounting, or a related field.
• Proven experience in collections, and experience in High Radius and NetSuite.
• Strong negotiation and problem-solving skills.
• Knowledge of debt recovery regulations and practices.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive situations with tact and professionalism.
• Detail-oriented with a focus on maintaining accurate records.

Core Values

• Courage: We are brave. We approach first attempts with prowess, pioneer efforts to spark change, and rise to meet challenges without fear of failure.
• Ownership: We say it. We do it. We take ownership of our words, choices, and results because accuracy and accountability help create flourishing futures.
• Passion: We are driven. We are motivated by the pursuit of our mission – continuously learning and persevering toward improved experiences and better futures for all.
• Empathy: We listen to and seek to understand the people we serve – educators, students, vendors and each other.