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Summary

Night Chaperones monitor student safety and behavior on assigned hotel floors during overnight hours (9:45 PM to 5:00 AM) for educational travel groups. The role ensures a high-quality, safe experience for students and educators while working with the Night Chaperone Coordinator and Onsite Coordinator.

Key Responsibilities: Monitor assigned hotel floors for student misconduct and suspicious activity, respond to emergency situations, and maintain professional relationships with students. Follow proper check-in/out procedures, introduce yourself to Program Leaders, and escalate issues according to protocol.
Skills & Tools: Excellent verbal and written communication skills, proficiency with Microsoft Office (Word and Excel), email, and smartphone technology. Must demonstrate professional demeanor, be a strong team player, and possess sensory abilities to see, read, talk, and hear effectively.
Qualifications: Availability required from March-June during peak season. Ability to perform physical requirements including walking numerous flights of stairs with or without accommodations.
Location: New York City, New York

Job Description

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

Job Description:

Night Chaperones are responsible for monitoring for student misconduct, responding to emergency situations, and reporting suspicious activity on their assigned hotel floors during nighttime hours - 9:45 PM to 5:00 AM. Team Members ensure the highest quality experience for our students and educators while working closely with the Night Chaperone Coordinator and the Onsite Coordinator.

Responsibilities:

  • Treat customers, vendors, and fellow employees with honesty, respect, and professionalism.
  • Provide the highest level of safety for all participants while they are on tour.
  • Actively monitor assigned hotel floors from 9:45pm to 5am. (required)
  • Present a professional image – remain courteous, positive, and helpful.
  • Follow proper procedure while working on assigned floors to include checking in/out of the hotel with designated personnel, introduction to Program Leaders, and groups and escalation protocol.
  • Always maintain a professional relationship with students. (required)

Qualifications:

  • Availability from March-June, during peak season. (required)
  • Team player who works well with students, teachers, vendors and WorldStrides staff.
  • Excellent verbal and written communication skills.
  • Excellent technical skills with knowledge of Microsoft programs (Word and Excel), email, and working from a smartphone.
  • Must have the use of sensory skills as normally defined by the ability to see, read, talk, and hear – to be able to effectively communicate and interact with other employees and clients. (required)
  • Must be able to perform the physical requirements of the position, including walking up and down numerous flights of stairs with or without a reasonable accommodation. (required)
  • Successful completion of applicable background screening. (required)
New York Pay Range
$18$18 USD

WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.

As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.

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