District Onboarding Representative

We are looking for a District Onboarding Representative to join our District Onboarding team. You will be the first touchpoint in the district’s Clever journey, and work to ensure full adoption and long-term success on our Clever platform. The ideal candidate will have a strong customer success background with a passion for making an impact in the ed-tech space.

You'll dive into a variety of tasks, including:

• Successfully onboard school districts on the Clever platform
• Use data to strategically engage assigned customer pipeline in order to drive quick implementation and full adoption 
• Fully educate district leaders on Clever to drive full adoption of the product, often by selling districts on the value of full adoption
• Overcome common objections district leaders give to fully adopting Clever, and challenge misconceptions about Clever that they may have 
• Deepen relationships with Clever’s application partners
• Advocate within Clever on the customer’s behalf
• Collaborate closely with your team members and cross functionally to achieve business goals
• Qualify district leads to determine customer fit

Assignment Details:

• Duration: 6 months
• Start date: Week of April 14th or April 21st, 2025
• Location: Anywhere in the United States
• Pay rate: $25/hr (40 hours a week)

Ideal Candidate:

• You bring a generative, business leader mindset to your work and are excited to build strong relationships with your peers
• You have experience and success getting customers to buy in to a project timeline
• You have sales, customer success or similar experience to properly educate the customer and set them up for success 
• You are motivated by ambitious goals and successfully operating in a growing, changing environment
• You are comfortable starting from scratch and rapidly iterating for fast growth
• You thrive helping customers over the phone, Zoom, or email
• You are data oriented and are excited to use it to drive results at scale
• You enjoy strategizing on how to educate customers and drive value to them at scale
• You have a desire to work in a diverse, highly collaborative team environment
• Commitment to equity and belonging: Clever believes that the classrooms we serve and our company’s halls should be spaces that are diverse, equitable, and inclusive. We seek opportunities and celebrate actions that further allow us to build diverse teams, include every voice, and create a safe space for everyone to bring their authentic selves into the workplace. Outside of our walls, we use our collective influence, passionate work, and community involvement to unlock learning for ALL students.

Why Join Us?

• Be a part of a vibrant, innovative team at Clever
• Contribute to a critical hiring phase for our customer solutions team
• Opportunity to network and build relationships with top talent in the industry

SALARY TRANSPARENCY:

Compensation for this role for candidates living in the United States, besides NYC and San Francisco, CA, is $25 per hour. For candidates living in NYC and San Francisco, CA is $28 per hour.