Technical Program Manager - Infrastructure

The mission of the Engineering TPM team is to drive Figma’s most important cross-company engineering efforts, and we are looking for a Technical Program Manager (TPM) to partner with our Infrastructure team. The TPM provides oversight of the most important efforts that require coordinated technical execution across the Org to succeed. This is a new role focused on enabling Figma’s infrastructure teams to scale, improve performance, and deliver on critical projects. These large-scale efforts will involve collaboration across numerous backend, infrastructure, and security teams & cross-functional stakeholders, prioritization, decision-making, tracking execution & driving operational excellence. We’re looking for someone that can work in a TPM greenspace environment and is passionate about people, technology, and program management. Progress over process is our mantra.

This is a full-time role that can be held from one of our US hubs or remotely in the United States.

What You'll Do at Figma

• Lead the execution, coordination, and risk management of Figma’s infrastructure projects, ensuring seamless integration with minimal performance impact.
• Drive key infrastructure initiatives, including reliability, storage, distributed systems, and cloud-native performance improvements.
• Partner closely with engineering, security, compliance, and legal teams to ensure alignment.
• Track program milestones and ensure seamless delivery across multiple infrastructure teams, including data, caching, observability, and security engineering.
• Provide regular updates to executive leadership, external partners, and internal teams on the status of infrastructure programs, including risks, blockers, and dependencies.
• Develop and drive best practices in infrastructure program management, improving visibility into progress, risks, and technical dependencies.
• Facilitate large-scale testing and rollout strategies for critical infrastructure changes to minimize downtime and ensure high system reliability.

We'd Love to Hear from You If You Have:

• 8+ years of experience as Infra TPM or related Engineering work, with a strong background in Infrastructure, Cloud Engineering, or SRE.
• Hands-on experience with cloud-native architectures and distributed systems (AWS, GCP, or similar). 
• Experience driving large-scale infrastructure initiatives (including encryption and external key management) or migrations of high availability business critical services.
• Ability to navigate ambiguity and establish program management best practices in a fast-moving organization.
• Strong internal and external stakeholder management, and the ability to translate technical challenges into executive-level updates.
• Experience coordinating engineering teams, driving cross-functional programs, and tracking performance bottlenecks to optimize infrastructure SLAs.
• Deep technical knowledge of infrastructure components such as storage (S3, RDS, DynamoDB), caching (Redis), search (OpenSearch), and event-driven architectures (Kafka).

While It’s Not Required, It’s an Added Plus If You Also Have:

• A track record of setting up and scaling TPM functions within an engineering organization.
• Experience working on high-visibility enterprise security and compliance programs.
• Infrastructure Incident Management and Analysis. 

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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