Technical Business Analyst

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Amplify seeks a versatile individual to join our organization as a Business Systems Analyst to support the optimization of core business processes across the organization. This role will work closely with cross-functional stakeholders to support the full operational lifecycle of the business. This role partners with Product Owners and operational leaders to drive efficiencies across the enterprise application landscape (ERP, CRM, HRIS, and integration layer), ensuring that technical solutions support seamless data flow from lead-to-cash and record-to-report. This role demands a blend of technical proficiency, analytical thinking, and strong communication skills to ensure that solutions align with company goals by translating business requirements into functional definitions, clarifying requests for development and QA, and conducting User Acceptance Testing (UAT) in an agile development life cycle. Essential Responsibilities: Partner with Product Owners and operational stakeholders (Accounting, FP&A, Supply Chain, Sales) to define and prioritize system enhancements across ERP and CRM platforms, ensuring enterprise processes such as quote-to-cash, procure-to-pay, and revenue recognition are scalable and aligned with long-term architecture. Facilitate communication across departments to identify potential changes to upstream or downstream processes that impact financial transactions, demand planning, fulfillment, and reporting. Gather and document requirements for sophisticated system improvements and document requirements as user stories with defined acceptance criteria Review processes and procedures and provide recommendations to the operational teams and management regarding ways to optimize efficiencies Build business and technical workflows that support and outline the processes the business follows to perform its functions Independently extract and analyze data, identifying trends to validate business assumptions and propose process optimizations. Map complex system integrations and data flows across SaaS applications to ensure accuracy, consistency, and governance of enterprise data. Perform/facilitate User Acceptance Testing (UAT), and create comprehensive test plans that align test cases with business requirements and acceptance criteria. Prioritize information for Change Control meetings and obtain required approvals for the release and deployment of system changes. Document system improvements for the end-user and deliver training sessions if needed Troubleshoot and resolve issues relating to the configuration of the ERP and CRM systems Evaluate and research standard practices for department and cross-department strategic initiatives. Required Qualifications: Bachelor’s degree in Technology or business-related practice 5+ years of experience as a Business Analyst, specifically within an IT or Business Systems function Experience supporting enterprise ERP and CRM ecosystems in high-volume transactional environments. Demonstrated ability to document end-to-end business processes that span multiple departments (e.g., Sales to Finance handoffs) Experience with data management concepts and workflows. Experience documenting system integration requirements and mapping data flows between SaaS applications Solid research, analysis, and problem-solving skills with a track record of translating complex business needs into technical specifications. Demonstrated ability to translate complex business requirements into clear technical specifications and communicate effectively with both technical and non-technical stakeholders Experience creating and delivering high-quality presentations on relevant topics to diverse audiences Preferred Qualifications: Lean Six Sigma, PMP or comparable certifications Experience working with Agile Methodologies and best practices Background in the K-12 education industry Master’s degree in computer science or MBA What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $90,000 - $100,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant. Q: Do I have to create an account to apply for a job? A: Yes. Once you identify a position that interests you, you may apply by creating a Candidate Account. From the Candidate Home, you may search for additional opportunities, apply and check on your application status. *Note: Please refrain from using multiple email addresses to create multiple accounts, as this can cause issues with your application. If you need to change your email address, you can log into your original account and update it there. Q: I forgot my password. What should I do? A: Click on the Forgot Password option and you will be prompted to create a new password. Q: How do I know my application was received? A: You will receive an email confirming your application was submitted. A recruiter will review your application and if you meet the qualifications for the position, they will contact you to move forward in the hiring process. Q: How long does it generally take to hear back on the status of my application? A: There is not an exact time frame and updates can vary depending on the volume of applicants, it can take up to two weeks or longer to hear back from a recruiter. Q: Will I receive a response even if I am not selected? A: Yes. If your qualifications are a match for the job posting, a recruiter will contact you with additional steps. We also exercise our best efforts to notify, via email, all applicants that are not selected. Q: I’ve completed the application process. How can I check the status? A: Please log in to your Candidate Home to review your profile. To view the status of an application, review the "My Applications" section in the Candidate Home. If your status is in Review, this means your application is active and is still being reviewed for consideration. Q: Can I attach additional documents, such as cover letters and references? A: Yes. You can attach a cover letter and references in addition to your resume or CV when you are applying. filling out the application. However, once your application is completed and submitted, your attachment can no longer be edited and you cannot add another attachment. Carefully review and ensure that the correct version of your resume/CV is attached before submitting your application. Q: I do not see a position I am interested in. Can I apply without selecting a specific position? A: No. You must apply to a specific position. Q: Can I start my application and finish it later? A: Yes. If you log out before completing your application, you may save your progress. Log in to Candidate Home to view any incomplete applications in Candidate FAQ the “My Drafts” section. Q: If I apply for a position with your company, will Workday maintain my information for subsequent applications? A: Yes. You can use the last resume you uploaded or choose to upload a new resume, which will pre-populate your job application with new information. You can also choose to have your LinkedIn Profile information populate your application. However, you will need to complete an application for each position you apply for. Q: What if I have browser issues when trying to create a candidate account or submitting my application? A: Workday no longer supports version 10 or earlier of Microsoft Internet Explorer (IE). Use of unsupported versions may cause issues in the application process. It is recommended to upgrade to version 11 of IE or use another supported browser such as Google Chrome or Firefox. It is also recommended to clear your cache if you are experiencing issues. Q: How do I withdraw my application? A: Access “My Submitted Applications” from your Candidate Home. Click on the application and withdraw. *Note: Once you withdraw your application from a specific role, you cannot reapply to that same role. Q: I am a current contractor. Do I apply as an internal or external applicant? A: You must apply as an external applicant through a candidate account. If you are a current Amplify Employee, please apply as an internal candidate via your Workday Employee Profile Career Hub. Q: How long does it take to complete an application? A: Approximately 10 minutes. It depends on the detail you choose to provide in your application. Q: My email address has changed. Can I update my email information? A: Yes. If your email address has changed, you can log into your Candidate Home, click on your profile tab and select the Account Settings tab and update your email address. Q. My address has changed. Can I update my contact information? A: Yes. If your contact information has changed, you can log into your Candidate Home, click on your profile tab and update your contact information. Our culture We’re a community that rewards innovative thinking, prizes communication and takes fun so seriously we even have a committee for it. Share our view. Amplify is Brooklyn Based. Remote First. In-person sometimes. Get creative. We work hard to make learning as engaging as the best video games. Work as reward. We’re forging a community around a common purpose. The signs are everywhere. We take a lean and agile approach that allows us to get quicker and better results. Share, inspire. Collaboration helps us stay innovative.