Fast Facts

Join Nelnet Business Services as an Inside Sales Representative, focusing on enterprise sales efforts within the learning management sector, utilizing high-level communication and consultative sales skills.

Responsibilities: Your main tasks will include generating, qualifying, and nurturing leads, scheduling demonstrations, collaborating with the sales team, and managing customer accounts.

Skills: Candidates should have strong communication abilities, consultative selling techniques, a proactive approach to relationship-building, and comfort with technology and CRM software.

Qualifications: A Bachelor’s degree in business, communications, or a related field and 1-3 years of business relationship experience, preferably in education technology.

Location: This role is based in Overland Park, KS with a hybrid work option allowing for remote work part of the week.

Compensation: $22 - $25 / Hourly

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

The LMS Inside Sales Representative I is a critical contributor to our sales team, with a primary focus on supporting enterprise sales efforts through strategic business development activities. This role involves generating, qualifying, and nurturing leads to create opportunities for enterprise sales executives. As the representative gains experience and demonstrates success, responsibilities will expand to include managing customer accounts and driving direct sales.

The position involves minimal travel, with most communication conducted via phone, email, and internet-based demonstrations or meetings. Ideal candidates are motivated self-starters with excellent communication skills, a consultative approach to sales, and a passion for delivering value to customers.

This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence three days a week.

JOB RESPONSIBILITIES:

Generate, qualify, and nurture leads to build a strong pipeline for enterprise sales executives.

Conduct outreach to prospective customers to understand their needs and align them with our solutions.

Schedule and coordinate meetings or demonstrations for enterprise sales executives.

Collaborate closely with the enterprise sales team to ensure effective lead follow-up and successful outcomes.

Close deals in a highly competitive, consultative selling environment.

Up-sell to existing customers through education and providing additional product knowledge of software and services or new products and services.

Collaborate independently with other departments (Operations, Marketing, Field Sales) to deliver insights and work as a team to secure new, large clients.

Draft proposals and contracts for targeted prospects or existing customers.

Provide expertise and advice while becoming a trusted advisor to prospects and current customers regarding product and service offerings.

Share needs, issues, and ideas gathered from current and prospective customers to improve current products/services or to assist in potentially developing new products/services.

Use CRM Software to maintain records of contacts, accounts, leads, opportunities, activities, and regularly provide updates and report generation to leadership.

Provide insight to marketing and growth teams to generate qualified sales leads.

Forecast and prepare sales plans to achieve sales goals.

EDUCATION:

Bachelor’s Degree in business, communications, marketing or a related field or a combination of education and related experience.

EXPERIENCE:

• 1-3 years of experience creating/maintaining business relationships via telephone phone.
• Customer service and call center experience a plus.
• Proven track record of high performance and achieving goals.
• Experience presenting via the web and in-person to both small and large groups.
• Experience in education technology and software, as a service, sales a plus.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

• A strong team player.
• Willingness to engage in direct sales and outbound prospecting.
• Strong follow-up skills, high self-motivation, and commitment to accuracy.
• Ability to quickly establish rapport with customers and maintain long-term relationships.
• Excellent verbal and written communication and interpersonal skills while displaying a high energy level and positive attitude.
• Comfort in initiating business conversations with decision makers.
• Ability to Identify and develop strategies to overcome obstacles in the prospect or current customer’s decision-making process.
• Ability to build a strong pipeline, close new business, and expand relationships with new and existing customers.
• Self-driven with excellent time management and organizational skills and the ability to take direction well.
• Strong computer skills including sales software, presentation software, communications applications, and MS Office applications (Word, Excel, PowerPoint, and Outlook).

Pay range for this role is $22.00-$25.00 an hour, depending on experience.

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Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. 

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 orcorporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.