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Paper

Director, Revenue Operations

Paper
🇺🇸Remote - United StatesRemote$159K–$189K/yr7mo ago

Summary

Director of Revenue Operations at Paper, an edtech company, responsible for optimizing revenue processes, enhancing CRM systems, and driving sales growth to support student success initiatives across 500+ districts.

Key Responsibilities: Develop and manage revenue operations processes including forecasting, pipeline management, and sales reporting; implement CRM optimization, analyze sales data for trends and improvements, and collaborate cross-functionally with sales, marketing, CS, and finance teams to align on revenue goals.
Skills & Tools: Strong analytical and problem-solving abilities with expertise in data analysis and reporting; proficiency in CRM systems (Salesforce) and sales/marketing technologies, plus excellent communication and cross-functional collaboration skills.
Qualifications: Bachelor's degree in Business Administration, Finance, or related field (MBA preferred); 5+ years of revenue or sales operations experience, preferably in edtech, with demonstrated expertise in sales forecasting, pipeline management, and compensation planning.
Location: Remote, anywhere in the United States or Canada
Compensation: $159,000 – $189,000/year USD or CA$148,000 – CA$176,000/year CAD, plus equity

Job Description

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

We are looking for a dynamic Director of Revenue Operations to enhance our revenue processes, drive growth, and support sales at Paper, an innovative education technology company dedicated to student success.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Key responsibilities include developing revenue operations processes, optimizing CRM systems, analyzing sales data to identify trends, collaborating with cross-functional teams, and managing key revenue metrics and KPIs.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: The ideal candidate should possess strong analytical and problem-solving skills, experience with data analysis, proficiency in CRM systems (like Salesforce), and excellent communication and collaboration abilities.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Preferred qualifications include a Bachelor's degree in Business Administration or Finance, an MBA, and 5+ years of revenue or sales operations experience in the edtech market.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This position is fully remote and can be based anywhere in the US or Canada.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $159000 - $189000 / Annually



Paper is reimagining student support by partnering with K-12 districts to extend the reach of every educator. From 24/7 tutoring, writing feedback, math practice, career and college readiness, and AI solutions, we give students the personalized support they need to succeed. With GROW high-impact tutoring, we deliver targeted small-group instruction that accelerates learning, supports multilingual students, and eases teachers’ workloads. Trusted by 500+ districts across 40 states, and backed by investors IVP, Sapphire Ventures, Framework Capital, Reach Capital, and more, Paper is on a mission to help every learner thrive with scalable, data-driven solutions that drive real results.

Job Description

We are seeking a dynamic and results-driven Director of Revenue Operations to optimize our revenue processes and drive growth. The ideal candidate will have a strong analytical background, expertise in supporting sales, and a proven ability to lead cross-functional initiatives. The person in this position will lead initiatives to improve sales efficiency, forecast accuracy, and reporting capabilities and will report to the CRO.

This position can be located in any geography in the US or Canada.

Responsibilities: 

  • Develop and manage key revenue operations processes including forecasting, pipeline management, and sales reporting.
  • Implement and optimize CRM and other sales and marketing technologies to improve efficiency and effectiveness.
  • Analyze sales, marketing, and customer data to identify trends, opportunities, and areas for improvement.
  • Collaborate with sales, marketing, CS and finance teams to align on revenue goals and strategies.
  • Monitor and manage key revenue metrics and KPIs, and provide regular reports to leadership.
  • Drive process improvements and automation to streamline revenue operations workflows.

Qualifications: 

  • Bachelor's degree in Business Administration, Finance, or a related field; MBA preferred.
  • 5+ years of experience in revenue operations or sales operations, preferably within the edtech market.
  • Strong analytical and problem-solving skills with experience in data analysis and reporting.
  • Proficiency in CRM systems (e.g., Salesforce) and other sales and marketing technologies.
  • Excellent communication and collaboration skills with the ability to work cross-functionally.
  • Proven ability to manage projects and drive initiatives to completion.
  • Experience with sales forecasting, pipeline management, compensation plans.

The annual salary range for this position is $159,000-$189,000 USD or $148,000-176,000 CAD, plus equity. Please note that the final offer amount is determined by multiple factors, including geographic location as well as candidate experience, and may vary from the amounts listed above.

What We Offer

  • Competitive salary, benefits, equity, retirement plan, and more
  • Monthly stipend to support the growth of your home office
  • As part of a remote and distributed company, the flexibility to work from where you thrive
  • Unlimited access to tutoring and educational support for children of Paper employees

You’ll be joining a team of mission-driven builders who care deeply about equity in education, and who thrive in a culture of ownership, velocity, and continuous learning. If you’re energized by challenges, inspired by impact, and ready to help lead a high-growth business through its next phase, we’d love to meet you.

We believe diverse teams build better products and we are committed to creating an inclusive environment for all employees. Paper does not discriminate on the basis of race, color, religion, gender, gender orientation, gender expression, sexual orientation, age, national origin, disability, marital status, or military status.

Requisition ID

R-100295

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