Fast Facts

Seeking a Customer Solutions Manager in Lincoln, NE to lead a team of Solutions Consultants, focusing on pre-sales efforts and driving revenue growth in the sports industry.

Responsibilities: Lead the development of Solutions Consultants, oversee complex solution sales cycles, collaborate with Sales and Product teams, and advise on market needs.

Skills: Strong leadership skills, experience in technical pre-sales or solution consulting, knowledge of SaaS sales cycles, and familiarity with tools like Salesforce and Slack.

Qualifications: Bachelor’s degree in business, sports management or related field; over five years of relevant experience; preferred post-graduate education or certifications.

Location: Lincoln, NE; position requires three days in the office per week.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $85,000 - $130,000.

Your Role

We're looking for a Customer Solutions Manager to lead our team of Solutions Consultants (SCs). You’ll own developing pre-sales efforts, structuring methodologies, and enhancing the efficiency and impact of our SCs in the global elite market sales cycle. 

In this role, you'll:

• Focus on development. You’ll be a coach to your team of SCs, providing guidance to enhance their skills and knowledge of solutions.
• Own revenue growth. You’ll oversee key projects and complex solution sales cycles with key customers; plan and execute sales consulting and professional services projects; and implement practices to grow revenue in the territory.
• Collaborate. You’ll work alongside Sales, Product and Customer Success teams to align strategies, communicate Hudl's value proposition, and support key customers in optimizing technical and price constraints.
• Contribute to product innovation. You’ll advise Sales and Product leadership on current and future market needs, maintaining a thorough understanding of the sports industry and competitive technologies.

This role requires three days in the office per week, so we're currently considering candidates who live within a commuting distance of our offices in Lincoln or Omaha, Nebraska.

Must-Haves

• Education. You have a bachelor’s degree in business, sports management or a related field.
• Experience You’ve spent more than five years in technical pre-sales or solution consulting, including at least two years of direct people management.
• Leadership. You know what it takes to coach a team of 4–6 people while driving pipeline growth and meeting revenue targets.
• Industry knowledge. You have a strong understanding of sales cycles, discovery and proposal development within a SaaS environment.

Nice-to-Haves

• Advanced education. A post-graduate degree or certifications in sports management, sales engineering or performance analysis would be a plus.
• Professional sports experience. You have in-depth familiarity with professional sports workflows, including recruitment, performance and video/data analysis technologies.
• Technical proficiency. You’ve used the tools we use, such as Salesforce, Slack, Gong, Zoom and sales methodologies like MEDDIC.
• Player/coach mindset. You have a track record of success as a “player/coach” in pre-sales leadership, with the ability to guide team members and engage directly with clients.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medicalinsurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation