Manager, Sales Operations and Strategy

🇺🇸In-Person - New York City, NY$110K–$155K/yri4h ago

Higher Ed Operations Sales Enablement Revenue Operations Sales Operations Process Improvement Training Development

Summary

Sales Operations and Strategy Manager at a fast-growing edtech startup who will empower the sales team with tools, training, processes, and data-driven insights to maximize productivity and improve win rates.

Key Responsibilities: Design and deliver sales training programs, develop playbooks and sales collateral, optimize sales processes and tool adoption, and build dashboards to track KPIs like win rates and rep productivity.

Skills & Tools: Strong proficiency with CRM systems (HubSpot) and enablement tools (Gong, Outreach, Highspot, Seismic), data-driven analytics mindset, excellent communication and facilitation skills, and ability to partner cross-functionally across sales, marketing, product, and operations.

Qualifications: 1-3 years of sales enablement, training, or operations experience plus 1-2 years as a sales manager, with individual sales experience ideally in high-ticket D2C environments and strong understanding of sales processes and buyer journeys.

Location: New York City, New York (in-person, onsite required)

Compensation: Not provided by employer. Typical compensation for this role is $75,000 – $95,000/year based on title, seniority, and location.

Job Description

About Inspira Education

Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities.

As the world’s leading network of top admissions coaches in medical, legal, business, and college studies, we’re building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide.

As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer).

The Role

We’re seeking a Sales Operations and Strategy Manager to empower our sales team with the tools, training, processes, and insights they need to succeed. This role sits at the intersection of sales, data, marketing, and operations—ensuring our sellers are enabled to maximize productivity, improve win rates, and deliver consistent messaging to prospects and customers.

This is an in-person role that requires working onsite at our NYC office.

What You'll Do

Training & Development

Design and deliver onboarding programs for new sales hires
Create ongoing training, certifications, and workshops to upskill reps
Conduct call reviews, coaching sessions, and feedback loops to improve sales effectiveness

Content & Resources

Develop and maintain sales playbooks, scripts, and competitive battle cards
Partner with marketing/product to create and update sales collateral (presentations, one-pagers, case studies)
Ensure reps can easily access the right content at the right time in the sales cycle

Process & Playbooks

Define and document consistent sales methodologies, qualification criteria, and stage definitions
Optimize lead handoffs between SDRs, AEs, and CS
Identify bottlenecks in the sales cycle and recommend improvements

Technology & Tools

Administer and optimize sales tools (CRM, call recording, prospecting platforms, sales engagement software)
Drive tool adoption across the team and measure usage effectiveness
Evaluate new tools and technologies to support sales efficiency

Analytics & Insights

Track and report on KPIs such as win rates, conversion by stage, and rep productivity
Build dashboards and provide insights to sales leadership
Leverage data to guide training, process improvements, and strategy

Who You Are

Experience of having done individual sales ideally in a high-ticket D2C environment
1-2 years of experience as a sales manager
1–3 years of experience in sales enablement, sales training or sales operations
Strong understanding of sales processes, methodologies, and buyer journeys
Excellent communication, training, and facilitation skills
High proficiency with CRM systems (HubSpot) and enablement tools (Gong, Outreach, Highspot, Seismic)
Data-driven mindset with the ability to analyze metrics and translate into actionable insights
Proven ability to partner cross-functionally (sales, marketing, product, ops)

Success in this Role Looks Like

New sales hires are ramping up to productivity faster
Sales teams use consistent messaging and playbooks
Higher win rates and quota attainment
Reduced friction in sales processes and tools
Leadership has clear visibility into performance metrics

Why you'll love Inspira

Amazing people with a great vision and values
Ability to work directly with co-founders and drive impact super quickly
Your work directly impacts the lives and careers of students across the globe
100% coverage of health, vision, and dental benefits
Flexible Paid-time Off
Learning and Development Budget
Retirement Savings Plans - 401k with matching
Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
Note: certain benefits are not provided to 1099 contract worker

Interested in learning more about Inspira Education, please visit Inspira Education Group.

Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.