Accounts Receivable Intern

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

We are seeking a detail-oriented and proactive Accounts Receivable Intern to support our finance team in managing customer billing, order processing, and accounts receivable operations. This role will involve email inbox management, updating customer records in NetSuite, and reviewing orders for accuracy. This is a great opportunity to develop skills in SaaS finance, ERP systems (NetSuite), and accounts receivable and revenue processes.

What you will be doing:

• Email Inbox Management: Monitor and organize the Accounts Receivable inbox, responding to customer inquiries, forwarding requests to appropriate team members, and ensuring timely follow-ups.

• NetSuite Data Maintenance: Update customer records, including contact information and Purchase Order (PO) numbers, to ensure accurate billing and reporting.

• Order Review: Assist in reviewing customer orders in NetSuite for completeness, validating contract terms, pricing, and payment details before invoicing.

• Process Support: Help with reviewing sales orders, data cleanup and reconciliation tasks as needed.

• Documentation & Reporting: Maintain organized records of AR communications and assist in generating reports on billing discrepancies or aging receivables.

• Collaboration: Work closely with A/R billing and collections clerks as well as occasional collaboration with the Revenue team.

Qualifications & Skills:

• Currently pursuing or recently completed a degree in Accounting, Finance, Business Administration, or a related field.

• Strong organizational skills and attention to detail.

• Basic understanding of accounting principles.

• Proficiency in Microsoft Excel/Google Sheets.

• Excellent written and verbal communication skills.

• Ability to appropriately prioritize tasks and meet deadlines in a fast-paced environment.

Learning Opportunities:

• Gain hands-on experience with NetSuite, a leading SaaS ERP platform.

• Develop expertise in order-to-cash processes, particularly related to accounts receivable and revenue.

• Exposure to cross-functional collaboration in a SaaS business model.

• Mentorship from experienced finance professionals.

Get in on all the awesome at Instructure!

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.

• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.

• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.

• Comprehensive wellness programs and mental health support

• Learning and development resources, including professional development tools and tuition reimbursement, to support your growth

• The technology and tools you need to do your best work

• Motivosity employee recognition program

• A culture rooted in inclusivity, support, and meaningful connection

We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.

All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.

Any attempt to misrepresent personal or professional information will result in disqualification.