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Summary
Account Manager for Oxford University Press's law portfolio, responsible for developing and implementing business strategy to drive sales growth in the US and Canadian legal sector. This role involves building relationships with practitioner law clients and generating new business opportunities through consultative selling.
Job Description
We are the world’s largest university press. That means we serve the academic community as no other publisher can. We work in partnership with institutions and learned societies to bring a world of knowledge to the fingertips of students and researchers worldwide.
The goal is impact. Together with our academic communities, we curate and seamlessly connect together the ideas that push their fields forward, so they can learn from them, add to them, and continue a virtuous cycle of scholarship.
And because we are a part of the academic community and guided in everything we do by our mission, we re-invest in our people, our publishing, and the world-leading research institution of which we are part.
ABOUT THE ROLE
This is an exciting new role that will work to make lasting change at Oxford University Press. Working collaboratively with a growing international team, this role will be responsible for taking our law portfolio and tailoring it for new clients in the legal sector in the US and Canada. The role will also proactively sell our products through new business generation and account management and maintenance. This role is perfect for someone who is resilient, customer service driven, interested in learning, and a team player. Some travel is required for this role for conferences and sales. The role can be done in a hybrid model out of our New York, NY or Cary, NC offices or remotely in the United States.
Key Responsibilities include:
1. To develop and implement a business strategy for the relevant territory/ sector and to update this on a regular basis to assist OUP in the US to meet its required annual sales targets.
2. To present and promote OUP Academic Law Portfolio to relevant customers in the territory. These customers will include practitioner law accounts as required by the Sales Manager.
3. Using a consultative sales approach, build and maintain strong relationships with customers within the specified territory/ sector to maximize interest in the division’s products and satisfy customer needs.
4. Establish and maintain regular communication with other OUP departments to report feedback from the markets to key stakeholders within the business to help ensure that OUP’s sales, marketing and product development strategies are market-orientated.
5. Track and report on sales leads for the specified territory/ sector as required, using agreed systems and procedures to manage the opportunity pipeline through to completion.
6. Co-ordinate research into new prospects and new business opportunities for Practitioner law products in order to identify areas for growth.
7. Input into annual budget preparations for sales revenue and maintain records of overheads for the territory so that targets are agreed and adhered to.
8. Build a thorough understanding of OUP Academic product types across the various formats and the business models by which they are made available to customers. In addition, through dealings with customers and attendance of key conferences etc., to develop a good understanding of external market for OUP’s products and services.
9. To uphold proactively the ethical standards and behaviors expected by the Press through full engagement with, and adherence to, OUP’s Anti-bribery and Fraud policy and guidelines
ABOUT YOU
- Previous experience of sales or marketing, preferably in a customer facing environment
- Excellent communication and interpersonal skills
- Highly skilled in using software packages such as Excel, with a proven aptitude to learn and work with new systems
- Ability to effectively manage a high volume, complex workload through prioritization of tasks in line with departmental objectives.
- Experience of the legal sector desirable but not required
BENEFITS
We care about work/life balance at OUP. We offer 15 days of vacation time that rises with service, 8 sick days, plus floating holidays, personal days, company holidays, and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have a great variety of active employee networks and societies.
We care for you and your dependents by offering health, dental, and vision insurance plans to our full-time employees. Each plan has multiple levels of coverage to fit your needs and has a high level of contribution made by OUP. In addition, we offer Employee Assistant Programs for all full-time employees, regardless of whether you elect in health insurance. We also offer life insurance and disability insurance.
We help make your money go further by providing a non-elective contribution on your behalf to your retirement plan of 7% of your salary and a matching contribution to the retirement plan of 50% on the first 6% of employee contributions on based earnings.
This role is eligible for a sales bonus.
Position Location: This role can be hybrid, based out of Cary, NC (2 times a week in office) or New York City, NY, or remote in the United States.
GJC Level: I5 (for internal purposes only)
Salary: $49,700-$71,000 dependent on skills and experience
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