Seasonal Onboarding Assistant

Reports To: Director of School Engagement

Location: Remote

School Family Media is revolutionizing how schools and families prepare for back-to-school! With our nationally recognized platforms, TeacherLists, EduKit, and PTO Today, we simplify the back-to-school process for schools, teachers, volunteers, and parents. As a mission-driven company, our goal is to make life easier for school communities and help ensure students are prepared to learn.

We’re seeking a Seasonal Onboarding Assistant to support our TeacherLists School District Engagement Team. This is a full-time, temporary position running from April to August, perfect for someone looking to gain experience in the EdTech space, customer success, or account management. If you're seeking a flexible, short-term role, this position is a great opportunity to dive in!

Key Responsibilities:

• Assist with the onboarding of new districts & schools to TeacherLists
• Create new admin accounts for schools and districts and collaborate with the SDE team, following up with district/school staff as necessary
• Ensure supply lists are posted correctly and assist with updates as needed for SDE districts
• Generate iframes and communicate embed codes to school staff
• Assist with EdTech partner school set up as needed
• Review district and school data for accuracy and necessary updates
• Monitor district links and iframes to track list postings and engagement
• Maintain & update HubSpot records as needed
• Provide additional support to drive school and district engagement

Ideal Candidate:

• Detail-Oriented & Organized
• Strong attention to detail with excellent organizational skills
• Able to track tasks, manage multiple priorities, and ensure follow-through
• Strong Communicator & Customer-Focused
• Comfortable proactively reaching out to district and school staff
• Excellent written and verbal communication skills
• Committed to providing an outstanding customer experience for internal and external stakeholders
• Tech-Savvy & Quick Learner
• Comfortable working with various systems and tools (bonus points for experience with HubSpot)
• Able to adapt quickly and learn new platforms efficiently
• Self-Motivated & Proactive
• A team player with a strong sense of initiative—actively looks for ways to contribute
• Takes ownership of responsibilities and suggests solutions as appropriate

Why Join Us?

This is a fantastic opportunity for those seeking a flexible, seasonal role that allows you to make a meaningful impact in the education sector. Not only will you gain valuable experience in EdTech, customer success, and account management, but you'll also contribute to improving the back-to-school experience for schools, teachers, and families nationwide.

Whether you're looking to gain hands-on experience, work remotely, or be part of a mission-driven company, this position offers the perfect balance of flexibility and purpose. Join us and be part of a team that’s transforming how schools and families prepare for the school year!

Hourly Rate: $18/hr. - $20/hr.

Benefits: Not eligible for benefits

Headquarters: 100 Stonewall Blvd, Ste 3, Wrentham, MA 02093

Warehouse/2nd Office: 8605 Explorer Dr, Colorado Springs, CO 80920

We look forward to reviewing your resume and potentially having you join our team!