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Summary

The Location Manager II oversees passenger logistics and fleet operations at First Student, ensuring safety and high customer service standards in school transportation. This key leadership role manages team performance, route scheduling, and operational finances across a major transportation hub.

Key Responsibilities: Lead and motivate a team, manage route scheduling and fleet maintenance, oversee hiring and performance management, and analyze financial data for operational expense management. Build relationships with school officials and clients while maintaining a customer-first approach.
Skills & Tools: 3+ years of people management experience in transportation, proven ability to meet performance metrics, and expertise in financial analysis and budgeting. Strong leadership, decision-making based on data, and customer relationship management skills required.
Qualifications: Minimum 3+ years of people management experience, ideally in transportation or logistics. Proven track record of meeting performance metrics with experience in operational budgeting and handling financial data.
Location: Hybrid in New Haven, Connecticut, United States
Compensation: $75,000 – $95,000/year

Job Description

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

The Location Manager II at First Student will oversee passenger logistics and fleet operations, ensuring safety and high customer service standards in school transportation.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Lead and motivate a team, manage route scheduling and fleet maintenance, oversee hiring and performance management, and analyze financial data for operational expense management.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: 3+ years of people management in transportation, proven performance metrics success, and financial analysis expertise are required.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Candidates with experience in operational budgeting and handling financial data, along with a strong management track record, are preferred.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: The job is based in New Haven, CT, with no specified travel requirements.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: Not provided by employer. Typical compensation ranges for this position are between $75,000 - $95,000.



First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. First things First: Who are we? First Student is North America's top school transportation solutions provider, moving more than 5 million students every day—more than all U.S. airlines combined. With a dedicated team of highly trained drivers and the industry's best safety record, we offer full-service transportation, special-needs transportation, route optimization, fleet maintenance, and charter services for over 1,100 school districts. Position: Transportation Manager As a Transportation Manager at First Student, you'll be a key leader, reflecting our commitment to safety and customer service. You’ll work closely with school officials, managing passenger logistics, route scheduling, fleet maintenance, and safety operations. You'll also have full responsibility for hiring, performance management, and coaching your team to meet location and company goals. Key Responsibilities: Lead and motivate the team to achieve positive results. Analyze and make decisions based on financial data. Build strong relationships with clients and maintain a customer-first approach. Qualifications: 3+ years of people management experience, ideally in transportation. Proven track record of meeting performance metrics. Experience managing operational expenses, including budgeting and financial analysis. Join us and drive success in school transportation! First for a Reason Benefits We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. Professional Advancement Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our Manager in Development program prepares future leaders at First Student. Extensive Training Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. Diversity & Inclusion Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day. Community Service & Impact Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Student, you’ll have a positive impact on others. Apply today and get your career on the road with First Student! In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf. MISSION Provide unmatched care and the safest ride to school, so when students arrive, they start and end their day with an exceptional experience and are ready to achieve their full potential. FOCUS ON SAFETY Safety is at the heart of everything we do CARE FOR OUR STUDENTS Ensure our vehicles are welcoming and trusted places where students feel comfortable and secure SURPASS CUSTOMER EXPECTATIONS Go the extra mile to deliver an extraordinary experience for our customers and communities FOSTER TEAMWORK Work together, act with integrity, respect each other, champion diversity and inclusion SET THE HIGHEST STANDARDS Continually seek a better way to do things with innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence

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