Fast Facts

Join First Student as a Claims Adjuster, where you'll handle property claims with a focus on safety and innovation within a family of brands committed to community impact.

Responsibilities: Investigate, value, and settle property claims, ensuring fair and timely resolutions while collaborating with internal and external partners.

Skills: 3+ years of experience in claims, strong knowledge of commercial auto property claims, and good organizational skills.

Qualifications: College degree or equivalent experience, ability to manage time effectively, and an Insurance Adjuster's license required.

Location: Remote position based in Ohio, USA; availability for nationwide operations may be required.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $50,000 - $75,000.

First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. About the Position The successful candidate will plan, recommend, reserve, and execute the investigation, valuation, disposition, and settlement of property claims in a manner consistent with claims best policies and procedures. The individual in this position will work to achieve fair, equitable and timely claim dispositions and properly assess the indemnity and expense exposure of assigned claims. They will report to a Core Claims Manager and operate in a team environment that will develop and share business knowledge and claim handling expertise with team members and business partners. Responsibilities: Acquires and applies basic knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverages Seeks guidance from team members to resolve issues and identify appropriate issues for escalation. Adjusts low to moderately complex Auto Property claims. Partners with and/or directs vendors and internal business partners to facilitate claims resolution. Contributes to business goals, performance metrics, and effectively uses tools & technology Consistent high level of performance and achievement over career span Qualifications: Must have 3+ years of experience in claims Strong functional knowledge of commercial auto property claims College degree or equivalent experience Good working knowledge of regional jurisdictional issues Disciplined time management and organizational skills and ability to function in a self-reliant manner Availability for nationwide catastrophe operations as necessary This position will require an Insurance Adjuster's license. First for a Reason Benefits We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. Professional Advancement Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 3 to 5 month Manager-In-Development program prepares future leaders at First Student. Extensive Training Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. Diversity & Inclusion Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day. Community Service & Impact Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you’ll have a positive impact on others. Apply today and get your career on the road with First Student! In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf. MISSION Provide unmatched care and the safest ride to school, so when students arrive, they start and end their day with an exceptional experience and are ready to achieve their full potential. FOCUS ON SAFETY Safety is at the heart of everything we do CARE FOR OUR STUDENTS Ensure our vehicles are welcoming and trusted places where students feel comfortable and secure SURPASS CUSTOMER EXPECTATIONS Go the extra mile to deliver an extraordinary experience for our customers and communities FOSTER TEAMWORK Work together, act with integrity, respect each other, champion diversity and inclusion SET THE HIGHEST STANDARDS Continually seek a better way to do things with innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence

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Claims Adjuster