Fast Facts

Handshake is seeking Hotel, Motel, and Resort Desk Clerks for a remote AI Trainer role, requiring no prior AI experience, where you will evaluate AI outputs relevant to your field and provide structured feedback.

Responsibilities: Key responsibilities include developing AI prompts based on work experience, evaluating AI responses, and providing clear feedback to enhance AI understanding of hospitality-related tasks.

Skills: Candidates should have at least 4 years of relevant professional experience in hotel or resort operations, including customer service and bookkeeping skills.

Qualifications: Preferred qualifications include experience with guest services, reservations, and basic bookkeeping in hospitality settings.

Location: The job is fully remote, allowing flexibility in your work environment.

Compensation: $60 - $60 / Hourly

Overview

Handshake is recruiting Hotel, Motel, and Resort Desk Clerk Professionals to contribute to an hourly, temporary AI research project—but there’s no AI experience needed. In this program, you’ll leverage your professional experience to evaluate what AI models produce in your field, assess content related to your field of work, and deliver clear, structured feedback that strengthens the model’s understanding of your workplace tasks and language. The Handshake AI opportunity runs year-round, with project opportunities opening periodically across different areas of expertise.

Details

• The position is remote and asynchronous; work independently from wherever you are.
• The hours are flexible, with no minimum commitment, but most average 5-20 hrs
• The work includes developing prompts for AI models that reflect your field, and then evaluating responses.
• You’ll learn new skills and contribute to how AI is used in your field
• Your placement into a project will be dependent on project availability—if you apply now and can’t work on this project, more will be available soon.

Qualifications

• You have at least 4 years of professional experience in one or more of the following types of work.
• The examples below reflect the types of real-world responsibilities that you might have had in your role that will give you the context needed to evaluate and train high-quality AI models
• Greet, register, and assign rooms to hotel or motel guests.
• Contact housekeeping or maintenance staff when guests report problems.
• Issue room keys and escort instructions to bellhops.
• Make and confirm reservations.
• Verify customers’ credit and determine payment methods for accommodations.
• Keep records of room availability and guests’ accounts, manually or using computers.
• Post charges—such as rooms, food, liquor, or telephone calls—to ledgers manually or electronically.
• Review accounts and charges with guests during checkout.
• Record guest comments or complaints and refer customers to managers when necessary.
• Compute bills, collect payments, and make change for guests.
• Transmit and receive messages using telephones or switchboards.
• Answer inquiries about hotel services, guest registration, travel directions, and provide recommendations for shopping, dining, or entertainment.
• Advise housekeeping staff when rooms are vacated and ready for cleaning.
• Perform bookkeeping activities such as balancing accounts and conducting nightly audits.
• Clean and maintain lobby and common areas, including restocking supplies and watering plants.
• Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
• Date-stamp, sort, and rack incoming mail and messages.
• Arrange tours, taxis, or restaurant reservations for customers.
• Deposit guests’ valuables in hotel safes or safe-deposit boxes.
• You’re able to participate in asynchronous work in partnership with leading AI labs.

Application Process

• Create a Handshake account
• Upload your resume and verify your identity
• Get matched and onboarded into relevant projects
• Start working and earning

Work authorization information

F-1 students who are eligible for CPT or OPT may be eligible for projects on Handshake AI. Work with your Designated School Official to determine your eligibility. If your school requires a CPT course, Handshake AI may not meet your school’s requirements. STEM OPT is not supported. See our Help Center article for more information on what types of work authorizations are supported on Handshake AI.