Onboarding Specialist

About Mia Share: Mia Share is a forward-thinking company specializing in providing cutting-edge enrollment and tuition solutions for trade and technical schools. Our comprehensive suite of services includes state-of-the-art software and an in-house servicing and collections team. We are passionate about empowering educational institutions and students alike, enabling access to quality education through innovative software and financial solutions. We have helped over 15,000 people go to trade & technical schools across the country. We are looking for someone excited by our mission!

Position: Onboarding Specialist

The Role: As an Onboarding Specialist, you will lead new partner schools through the onboarding process, ensuring they transition smoothly and adopt Mia Share’s software and services effectively. You will play a pivotal role in setting partners up for success, maximizing their initial engagement, and providing the tools and fundamental training they need to thrive.

Employment Type: Full-time, in-person, Sandy, Utah

Responsibilities:

• Guide new school partners through a structured onboarding process to ensure successful adoption of Mia Share solutions.
• Educate partners on the immediate value of Mia Share’s offerings in driving enrollment and revenue growth.
• Deliver training sessions and resources to equip partners with the knowledge to maximize their use of our software.
• Troubleshoot onboarding issues, liaising with internal teams and external partners to ensure a seamless setup.
• Provide clear and actionable recommendations to help partners optimize their early use of Mia Share.
• Maintain organized records of onboarding progress and partner feedback to refine processes.

Who you are:

• A highly organized, intelligent individual with a talent for managing and prioritizing a large list of tasks effectively.
• Excellent communicator who can clearly articulate Mia Share’s value proposition to partner schools.
• Skilled at quickly onboarding new partners, building out their accounts, and ensuring a seamless setup process.
• Adept at collaborating with internal departments and external vendors to deliver efficient, high-quality outcomes.
• Driven to help schools succeed and create positive experiences for all stakeholders.
• Thrives in a dynamic, fast-paced environment, with a proactive and resourceful approach to problem-solving.

Benefits

• $60K OTE + equity + benefits
• Unlimited paid time off
• ~$9k annual benefits
• Health Insurance Reimbursement
• 401k plan
• We'll pay your cell phone and home internet bill up to $200
• $100/month towards your personal wellness (however you define it)

Culture

This is going to be awesome! We want you to feel fulfilled and happy with what we achieve. We are a transparent, open culture where we listen to all ideas across all our business areas. We will reach our goals faster if we work together.