Instructional Services Manager

WHAT IS THE POSITION:

The Instructional Services Manager is responsible for managing a defined geographic territory and meeting individual sales quota and performance metrics. The Instructional Services Manager manages the complete sales cycle for expanding current accounts, enhancing existing customer relationships, and ensuring that customers are informed on product enhancements. The Instructional Services Manager sells only products associated with EdOptions Academy and will be responsible for managing existing customer relationships and partnering with all other sales partners within the organization to drive account growth and expansion. This position encompasses solution based sales into the K-12 and post-secondary market and will be responsible for territory development, renewal, use, and expansion of products and services within their assigned territory. The Instructional Services Manager is responsible for identifying on-going customer needs and increasing overall market share.

WHAT YOU WILL DO:

• Identify and develop new acquisition sales opportunities within assigned territory through networking and cold calling efforts.

• Responsible for growing long-term customer relationships within assigned territory

• Responsible for identifying prospects, setting appointments and closings sales within assigned territory.

• Seeks to build multiple relationships within a customer account in an effort to expand sales

• Effectively navigates multiple steps in the sales process with multiple decision makers demonstrating the ability to influence high level decision makers

• Maintain proficiency in the EdOptions Academy products and services and appropriately position additional Edmentum solutions against the competition.

• Accurately assess and analyze customer needs and identify appropriate solutions

• Prepare and deliver strategic sales presentation

• Responsible for creation of a strategic business development plan that outlines the level of activity needed to meet territory objectives

• Responsible for ensuring all current EOA accounts have a basic understanding of how to enroll students, current balance and academic performance of students who have been enrolled in the program.

• Stay current and informed in federal, state and local funding options.

• Maintain accurate information and activity tracking in CRM (Salesforce.com)

• Manage travel and expense budgets

• Responsible for fulfilling and maintaining Request for Proposal (RFP-, Information (RFI) and Questions (RFQ).

• Ensure compliance with company policies, procedures, and work processes throughout the selling process.

• Produce accurate and timely forecasts as required by management

• Engage in self-development and training, ensuring up-to-date knowledge of Edmentum products and services

WHAT IS REQUIRED:

• Bachelor's degree or equivalent related experience

• Experience selling into government and/or education verticals preferred

• Software, hardware, and/or high technology sales experience preferred

• Must possess excellent time management, writing, oral communication, and presentation skills.

• Sufficient computer literacy to use required business tools and to demonstrate technical products.

• Must possess attributes necessary to master consultation sales skills and the ability to translate customer needs into Edmentum solutions.

• Must possess a customer service orientation sufficient to develop excellent customer relations and an ability to work with a wide variety of people.

• Travel is dependent on the specifics of the account associated within the territory, but not to exceed 30% 0f the time.

Application deadline: 12/09/24

This is subject to close earlier if there is a high volume of applicants or a qualified hire is made. Applications received after this date may still be reviewed at the employer’s discretion.

Pay Range for this position: $75K-$90K