Fast Facts

Join Amplify as a Sales Support Specialist, where you will provide essential support to the sales team by creating quotes, managing pipeline data, and ensuring customer satisfaction in a dynamic, remote work environment.

Responsibilities: Key responsibilities include collaborating with the sales team to create accurate price quotes, managing pipeline data for efficiency, providing remote client support, and ensuring compliance with company policies.

Skills: Ideal candidates should have 1-3 years of experience in a related field, proficiency with CRM systems (especially Salesforce), and a strong customer service background.

Qualifications: Preferred qualifications include proficiency with Google Suite and Macintosh systems, and a background in K-12 education with a minimum of 3 years of professional experience.

Location: This position is a remote role, based in the United States, with occasional travel required for in-person meetings.

Compensation: $56000 - $59000 / Annually

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com.

The Sales Support Specialist plays a key role in supporting the sales team by addressing their administrative needs and ensuring smooth operations throughout the sales cycle. This individual will work closely with Account Executives to build quotes, manage pipeline data, provide remote client support, and serve as a liaison between Sales, Product, and Marketing teams. The ideal candidate is self-motivated, detail-oriented, organized, and capable of managing competing priorities in a fast-paced environment. This position reports to the Manager of Sales Support.

Essential Responsibilities:

• Collaborate with the sales team to understand customer needs and create accurate price quotes that align with those needs.
• Ensure that all quotes comply with company policies, guidelines, and pricing standards.
• Secure approval for any exceptions at various stages of the sales process.
• Provide proactive support to the sales team, answering questions and resolving issues promptly.
• Assist with pipeline management and system maintenance to ensure data accuracy and efficient workflow.
• Offer remote, client-focused support as required, ensuring customer satisfaction.
• Work effectively within a team, sharing responsibilities and collaborating on projects.
• Handle additional related projects as assigned.

Minimum Qualifications:

• BA/BS degree or equivalent work experience.
• 1-3 years of work experience in a related field.
• 1+ years of experience with CRM systems, preferably Salesforce.com (Salesforce advanced training is a plus).
• Proven experience providing excellent customer service.
• Strong ability to maintain accurate records and documentation of business information.
• Ability to travel periodically (2-4 times a year for in-person meetings).

Preferred Qualifications:

• Proficiency with Google Suite.
• Proficiency with Macintosh operating systems and basic keyboard commands
• 3+ years of professional work experience in the K-12 education space
• Interest in self-improvement through industry research, training, and experience to enhance product and market knowledge.

What we offer:

Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $56,000 - $59,000. This role is eligible for commissions based pay.

Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.

Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com.

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If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.

Amplify is an E-Verify participant.