Customer Success, Northeast

Goalbook

🇺🇸In-Person - Washington, NY$70K–$110K/yr6mo ago

K-12 Customer Success Account Management Professional Development Training Delivery School Partnerships

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Summary

Join Goalbook as a Customer Success professional partnering with school districts nationwide to enhance instructional practices and support educators. This remote role leverages your education background to drive meaningful impact across 1,000+ school districts in 47 states.

Key Responsibilities: Collaborate with district and school leaders to plan effective implementations, deliver online and in-person training sessions, analyze user engagement data, and manage renewal efforts with partners across the country. Role requires 30% travel, with heavier travel during summer and fall seasons.

Skills & Tools: Required: 2+ years instructional leadership/coaching experience, 5+ years teaching experience, excellent interpersonal and organizational skills, strong persuasion abilities, and entrepreneurial mindset. Preferred: business experience in sales or customer success.

Qualifications: Must have 5+ years teaching experience and 2+ years instructional leadership or coaching background. Preferred: 2+ years school or district leadership experience and 2+ years business experience.

Location: Remote, based in Washington, DC or New York City metro areas; must reside within reasonable distance to a major airport.

Compensation: $70,000 – $110,000/year