Summary
Regional Manager overseeing college retail bookstore operations across North Carolina, responsible for managing store managers, inventory, budgets, and customer relationships to support BibliU's education technology and campus store management services.
Job Description
Regional Manager, North Carolina
Position Title: Regional Manager
Reports to: Vice President Retail Operations
Location: Charlotte, North Carolina
Contract type: Permanent, Full-time. Remote with frequent travel within the North Carolina region.
About BibliU
BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales.
Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 90% CAGR in the last three years to $100m per year. We raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises.
In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US. Since the addition of BibliU Campus, our US organic growth has exploded and is now 90% of our business. We are very excited about our growth and are expanding the team to meet our new market potential!
We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials.
Position Overview
The Regional Manager directly reports to the Vice President of Retail and over-sees operations and personnel at the college retail bookstores placed under his/her direction.
- Construct and direct budget goals of the designated region.
- Facilitate converting print materials to digital access.
- Execute Company customer service initiatives.
- Oversee acquisition and maintenance of digital access, textbook and merchandise inventory.
- Hiring and training of bookstore personnel.
- Company procedure and job related training.
- Professional representation of the Company.
What you will be doing:
- Oversight of store managers in the designated region.
- Supervisory duties to procure and maintain sufficient textbook inventory levels throughout each school term.
- Supervisory duties to procure and maintain adequate inventory levels in general merchandise departments appropriate to budgetary needs
- Supervisory duties to ensure correspondence and sufficient contact with department chairperson, faculty members and publishers as needed on book orders.
Fiscal Responsibilities:
- Supervise the construction of budgets for stores in the designated region.
- Construct and analyze reports on a weekly and monthly basis to monitor financial fiscal return.
- Prepare weekly financial “snapshot” reports for each store.
Public Relations:
- Meet with the campus administration minimally four (4) times a year to build rapport, discuss service and customer expectations.
- Participate in outreach to prospective customers.
- Supervise store appearance and customer service integrity to ensure positive impressions of customers and potential customers.
Personnel:
- Recruit, hire, train and maintain staff at appropriate levels according to Company guidelines and budgets.
Education:
- Four (4) years of college or its equivalent.
- Bachelor’s (preferred)
Experience:
- Three (3) to five (5) years management experience in a multi-unit college bookstore or retail operation.
- Successful retailing experience including profitability, budgeting, merchandising, promotion and staffing.
- Textbook experience is a plus.
Personal Characteristics:
- Ability to accommodate extensive travel schedule
- Strong analytical skills
- Expert team building skills
- Effective leader, mentor, and coach
- Demonstrated administrative skills
- Basic accounting skills
- Strong organizational skills with attention to detail
- Excellent verbal and written communication skills
Schedule:
- Monday through Friday
- May be expected to work some weekends based on business needs
Please include salary history, and/or salary requirements to be considered. Salary is based on proven work history. We offer an attractive benefits package, including bonus, health insurance, 401 (k) savings with employer match, vacation, and personal days.
Benefits
Our benefits are all aimed at supporting a healthy work-life balance and cultivating a company culture where you can bring your whole, human self to work.
Here's what we offer:
- 🌴Paid time off
- 📄401(k) plan
- 🩺Medical insurance
- 🦷Dental insurance
- 👁️Vision insurance
- ➕Life insurance
- 💰Company-wide bonus scheme
We strongly encourage candidates of all different backgrounds, experiences and identities to apply. Each new hire is an opportunity for us to bring in a different perspective and BibliU is committed to building an inclusive and supportive workplace where everyone can do rewarding work.