EdTech Jobs

Summary

Site Manager at BibliU Campus Store responsible for supporting store operations, inventory management, and customer service at a rapidly growing edtech company's campus retail location. The role contributes to BibliU's mission of making educational materials more affordable and accessible to students.

Key Responsibilities: Engage customers to identify needs and offer solutions, assist with sales and register transactions, perform store opening/closing procedures, and help with merchandising and inventory management. Support the Store Manager in maintaining appropriate inventory levels and driving store-level sales and profitability.
Skills & Tools: Strong verbal communication and interpersonal skills, customer service excellence, cash handling and point-of-sale proficiency, and physical capability to stock shelves and merchandise displays. Product knowledge, merchandising abilities, and attention to inventory accuracy and company asset security.
Qualifications: High school diploma or equivalent required; textbook industry experience is preferred but not required. Must be able to pass a background check and physically perform store duties including lifting up to 50 pounds and extended standing.
Location: In-Person - Middlesboro, KY
Compensation: $38K–$52K/yr (estimated)

Job Description

Position Title: Site Manager

Reports to: Store Manager

Location: 100 College Road BibliU Campus Store Middlesboro, Kentucky 40965

Southeast - Cumberland Campus

Contract Type: Full-Time, Permanent
Working Hours: 25 hours per week



About BibliU

BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales.


Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 90% CAGR in the last three years to $100m per year. Our last significant fundraise was $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises. 


In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US. Since the addition of BibliU Campus, our US organic growth has exploded and is now 90% of our business. We are very excited about our growth and are expanding the team to meet our new market potential!


We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials.


Position Overview



The site manager reports directly to the store manager, working closely communicating needs in
order to maintain appropriate inventory levels in textbooks, trade and general merchandise.

What you will be doing:

  • Engage all customers to identify their needs and utilize product knowledge to offer solutions and meet their needs.
  • Assist in driving all aspects of store level sales and profitability. 
  • Perform store opening and closing procedures in accordance with company policies. 
  • Perform various sales and register transactions including ringing purchases, processing of cash and credit payments and counting money. 
  • Assist with merchandising (stock, markdowns, and visuals) of products in the store, in adherence to established visual standards.
  • Protect the security of cash, inventory and other company assets according to policies and procedures.
  • Maintain a safe and clean environment.



What we are looking for


Must have:

  • 1-2 years retail experience with a proven ability to demonstrate a passion for extraordinary customer service and sales. 
  • Excellent verbal communication and interpersonal skills.
  • Must be able to pass a background check.
  • Ability to effectively maneuver around the sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and ascending/descending ladders to stock and merchandise stores.
  • Ability to life 50 pounds.



Good to have:

  • Textbook experience preferred but not required.


Benefits

Our benefits are all aimed at supporting a healthy work-life balance and cultivating a company culture where you can bring your whole, human self to work.


Here's what we offer:

  • 🌴Paid time off
  • 📄401(k) plan
  • 🩺Medical insurance 
  • 🦷Dental insurance
  • 👁️Vision insurance
  • ➕Life insurance 
  • 💰Bonus incentive


We strongly encourage candidates of all different backgrounds, experiences and identities to apply. Each new hire is an opportunity for us to bring in a different perspective and BibliU is committed to building an inclusive and supportive workplace where everyone can do rewarding work.