Fast Facts

The Sales Admin Manager role involves supporting Educational Sales through analytics and administration while managing a team. The position requires effective communication within the sales team and a proactive approach to managing sales processes and reports.

Responsibilities: Key responsibilities include managing a team of 3 to 4 Sales Admins, assisting sales staff with database management and reporting, scheduling meetings, and facilitating training within the department, all while maintaining professionalism and confidentiality.

Skills: Required skills include strong organizational abilities, attention to detail, proficiency in analytical tasks, excellent communication skills, and a high level of computer literacy, particularly in Microsoft Suite and CRM software.

Qualifications: Preferred qualifications include previous experience in sales or customer success, management experience, and a bachelor’s degree, along with proven analytical and interpersonal skills.

Location: This is a hybrid position based out of Austin, TX; Charlottesville, VA; or San Diego, CA, allowing for a flexible work schedule with on-site and remote opportunities.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $60,000 - $85,000.

Job Description:

Provide analytical, technical and administrative support for Educational Sales to assist with the successful management of the sales function. Serve as a resource regarding the mechanics of processing a sale, generating reports and analyzing sales data. Manages the team of Sales Admin. Function as a contributing member of the Sales Team through effective communication and assisting others as needed. Perform all duties of the job with a high degree of confidentiality, discretion, proactiveness, and professionalism.

Responsibilities:

Assist the VP Sales and Sales Directors as requested

• Manage team of Sales Admin (3 to 4 direct reports) and ensure they meet their KPIs as defined by Leadership and their respective Directors
• Act as a resource for sales staff, as well as to other departments and customers (Account Managers, Program Leaders etc.)
• Assist with sales database management, providing data and reports to assist directors in managing sales, including but not limited to:
• Weekly revenue report
• Return to Sales Report
• Transition Sales to AM report
• Engagement and Parent Meetings Claims
• Update intranet website
• Manage weekly forecast spreadsheet
• Administer the Back-to-Sales process and account distribution
• Database management for assigned leads
• Assigning & unassigning schools in CRM as instructed by Directors
• Sales meeting logistics: Scheduling meetings, booking conference rooms, arranging meeting meals
• Take notes at weekly sales meeting and distribute meeting minutes
• Some internet research and adding new schools to database as needed.
• Adding schools as needed.
• New Sales
• Sales for Special Events
• Researching duplicate schools and block as necessary
• Verify through email or phone call
• Notation in our Database/sales system
• Annual review of active accounts (typically in the late spring)
• Review in our database
• Email Account Managers for information
• Note in our database
• Additional duties may be assigned.
• Standard Department Member Responsibilities:
• Facilitate and/or perform training of staff members as requested. Update a training manual covering all functions of area of expertise.
• Foster communication within the department, with other departments and with management.
• Maintain knowledge of company policies and procedures to serve as an effective staff member.
• Support company policies and management decisions with a sense of urgency and professionalism.
• Seek out and participate in internal and external programs that facilitate personal and professional growth.
• Identify and discuss personal and professional growth goals with the Sales Director and/or VP of Sales.

Qualifications:

• Previous experience in Sales / Customer Success (individual contributor and/or support)
• Previous experience in Management (preferred)
• Excellent organizational skills
• A high level of attention to detail
• Ability to manage multiple tasks effectively
• Excellent analytical skills --Proven ability to quickly learn new software at an advanced level and create reports to help analyze information
• Strong interpersonal skills to assist with sales training and communication within the department and the company
• Ability to process paperwork, type and work effectively in an office environment.
• Strong verbal communication skills, both in person and written
• Ability to visually proof documents
• High School Degree or equivalent. Four-year bachelor’s degree is preferred.
• Excellent Computer Skills (Microsoft suite, Salesforce/CRM)
• This is a hybrid position based out of Austin, TX; Charlottesville, VA; or San Diego, CA. 

Work Perks:

• Fun & driven environment.
• Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HSA with employer contribution, and generous 401k match.
• 11 paid floating corporate holidays, 1 paid volunteer day & up to 25 PTO days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
• Tuition reimbursement up to $5,250 annually
• $1,000 towards professional certifications annually
• Opportunities for paid and discounted travel.
• Flexible work schedule providing on-site, remote, and virtual office opportunities.
• Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
• Fitness Center and café onsite at select locations.
• Employee Assistance Program (EAP)
• Paid Parental, Caregiver, and Disability leave.
• Team Member Discount Program