Role Snapshot
AI‑generatedSupport the design, development, and iteration of AI-powered agents in Microsoft Copilot Studio to automate employee workflows and improve business processes. Deliver at least two working agent pilots with documentation and demos showcasing business value.
Job Description
About our family of companies:
We’re on a mission to bring learning to life! Across our family of companies—Learning Resources®, Educational Insights, and hand2mind—we create children’s toys, pet toys, educational products, and supplemental curriculum trusted by teachers and loved by families. As a growing, family-owned business and a Chicago Tribune Top Workplace, we are dedicated to helping kids succeed in school and develop a lifelong love of learning. If you’re curious, collaborative, and a kid at heart, you’ll feel right at home here. Join us in shaping the future of learning with our award-winning team!
What you’ll do day to day:
- Support the design, development, and iteration of AI-powered agents in Microsoft Copilot Studio to automate tasks and improve employee workflows.
- Translate approved ideas and business use cases into functional agent experiences, including prompts, conversation flows, and user guidance.
- Connect agents to approved enterprise data sources and automations using supported connectors and Power Automate flows.
- Assist with deployment activities (versioning, validation, and basic troubleshooting) and confirm expected behaviors before pilot and broader release.
- Document agent functionality, limitations, and usage instructions to support adoption and long-term maintainability.
- Collect feedback from pilot users and iterate on agent logic based on real-world usage, performance, and governance standards.
- Ability to deliver at least two working agent pilots by the end of the internship, with clear documentation and a demo of the business value.
Requirements/Ideal Attributes:
- Currently enrolled in (or recently completed) a degree program in Information Systems, Computer Science, Data Analytics, or a related field.
- Strong interest in AI, automation, and emerging technologies, with a willingness to learn enterprise AI platforms and governance practices.
- Familiarity with Microsoft 365 tools (especially Teams and SharePoint). Exposure to Power Platform (Power Automate/Power Apps) and/or Copilot Studio is a plus.
- Comfortable learning by doing: testing, troubleshooting basic issues, and iterating based on feedback.
- Clear written communication skills, especially for documenting how something works and how to use it.
- Collaborative mindset and ability to follow standards, handle sensitive information appropriately, and work across business and technical teams.
What we’re looking for:
- A curious builder who enjoys turning ideas into working prototypes and iterating quickly based on feedback.
- Someone who can balance experimentation with governance, learning to follow standards for security, privacy, and responsible AI.
- A strong communicator who can document solutions clearly and help others adopt them.
- A team player who takes ownership of tasks, escalates issues early, and helps deliver reliable, production-facing Copilot Studio agents.
We are a drug-free workplace and an EEO employer.
Please note: This role will be filled by our internal recruitment team, so no assistance is needed from any outside staffing agency at this time.
Compensation: $20.00 an hour
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