Fast Facts

The Impact Manager at City Year leads and develops a team of AmeriCorps members to enhance student performance and strengthen school partnerships, driving the implementation of the Whole School Whole Child service model in Jacksonville, FL.

Responsibilities: The Impact Manager is responsible for implementing the Whole School Whole Child model, developing school partnerships, managing and coaching AmeriCorps members, setting performance metrics, and fostering community engagement.

Skills: The role requires strong relationship development skills, effective talent management abilities, results-oriented execution, and excellent communication capabilities.

Qualifications: Candidates should have a background in education practice and policy, a bachelor's degree or equivalent experience, at least 2 years of people management experience, and a commitment to diversity and inclusion.

Location: Jacksonville, FL

Compensation: Not provided by employer. Typical compensation ranges for this position are between $50,000 - $70,000.

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Position Overview

Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.

This role will either be responsible for managing 2 school partnership OR 1 school partnership with an additional area of responsibility.

Job Description

Responsibilities

Service Delivery & Impact

• Implement City Year’s WSWC model with a high degree of quality to the right students, in the right time, at assigned schoolhouse(s). The IM will develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for corps members to deliver attendance, behavior, and course performance interventions for students.

Corps Member Program Delivery & Experience

• Lead, manage, and coach a team of AmeriCorps Members to achieve service performance and standards requirements and to reach their leadership development potential. Model leadership that is animated by City Year's culture and values, andcreate spaces that empower corps members to access the power of our culture and values in personally meaningful ways. Guide AmeriCorps Members in developing their professional plans for the future once their service experience has concluded. The IM is also an effective talent developer who will lead corps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The Impact Manager may manage anywhere between 8 to 16 City Year AmeriCorps members.

Service Excellence:

• Impact Manager ensures that service tools are utilized effectively; school site supports a practitioner culture; Set and monitor clear, measurable weekly, and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events.

Service Partner Management

• Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of school partnership agreement and conditions for success.

External Relations and Site Support: 

• Identify leaders and resources in the community to develop partnerships that support the ability of the team to implement its school-based and community-based service objectives; Work with team to manage relationships with local community organizations and neighborhood councils and direct team’s community engagement activities.

Basic Qualifications

To succeed in this role, an applicant must have the following competencies: 

• Relationship Development:Demonstrated ability to develop and manage complex relationships with schools and community partners. Proven ability to have tough conversations and to hold staff accountable towards their performance goals. Manage relationships with diverse groups of internal and external stakeholders to help achieve service goals and corps member development.
• Talent Development: Proven success managing diverse teams towards a common goal. History of coaching developing talent within young people between the ages of 18-25.
• Executes to Results: Must have a strong record of achieving transformational results with students from low-income communities, at the classroom, school, or network/multiple-school levels. Ability to problem solve, multitask key priorities, trouble shoot and show creative problem solving when faced with perceived barriers.
• Communication: Ability to translate mission and vision from organization level to corps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently, and with transparency to the right people at the right time to ensure success of our corps members in service.

Additional Experience and Qualifications Preferred:

• Candidates with a strong background and understanding of education practice and policy.
• Bachelor’s degree strongly preferred; or equivalent work experience.
• Minimum 2 years of proven people management preferred.
• Sets high expectations for self and others they are leading and holds self and team accountable for performance goals.
• Able to develop diverse talent through performance plans, reviews, delegation, and leadership opportunities.
• Attitude Essentials—growth mindset, passion for City Year’s mission, community service, detail orientation, commitment to teamwork, commitment to Diversity, Belonging, Equity, and Inclusion.
• Thrives in diverse, youthful, high energy, entrepreneurial, and fast-changing environment.
• City Year/AmeriCorps experience a plus.

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will. 

City Year does not sponsor work authorization visas.