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Summary

Per Scholas seeks a Cybersecurity Instructional Associate to support lead instructors in delivering technical training and CompTIA certification exam preparation to entry-level learners in Pittsburgh, PA. The role is critical to training the next generation of IT technicians through classroom instruction, tutoring, and administrative support.

Key Responsibilities: Assist lead instructors in delivering technical training sessions, monitor and troubleshoot learner issues in classroom and lab environments, grade assignments and assessments, and conduct tutoring and one-on-one meetings with learners. Administrative duties include attendance tracking, performance monitoring via CanvasLMS, data entry in Salesforce, and coordination with career advancement coaches.
Skills & Tools: Basic understanding of IT fundamentals including hardware, software, networking, security, and troubleshooting; strong verbal and written communication skills; and tech-savvy abilities with proficiency in learning management systems and various platforms.
Qualifications: Preferred candidates should have relevant IT experience, CompTIA certifications (such as CySA+), and ability to adapt in a fast-paced environment. Per Scholas graduate status or equivalent relevant experience is valued.
Location: Hybrid in Pittsburgh, Pennsylvania, United States
Compensation: $18/hour

Job Description

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Per Scholas is seeking a full-time Cybersecurity Instructional Associate to assist with training learners for entry-level technical positions and CompTIA Certification exams in Pittsburgh, PA.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Support the Lead Instructor in delivering technical training sessions, assist learners with queries and troubleshooting, conduct tutoring sessions, and manage administrative duties related to learner performance and attendance.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Basic understanding of IT areas such as hardware, software, networking, and security; strong verbal and written communication skills; and tech-savvy abilities.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Preferred candidates will have relevant IT experience, certifications like CySA+, effective communication skills, and the ability to adapt in a fast-paced environment.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Position based in Pittsburgh, PA.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $18 - $18 / Hourly



Position Title: Cybersecurity Instructional Associate

Duration: Full Time

Location: Pittsburgh, PA 

Rate: $18/hr

WHO WE ARE LOOKING FOR:

Per Scholas is seeking a dynamic, team-oriented individual to serve as a Cybersecurity - Instructional Associate to join our ever-expanding organization. This person will join our Technical Instruction Training Team and be classified as a support instructor. The Instructional Associate will play an important role in our organization’s mission, as they train Per Scholas learners to be outstanding entry-level technicians. They will be responsible for the following:

Main Objectives

The candidate should be able to:

  1. Provide effective support to the Lead Instructor in and out of training sessions (Class). 
  2. Provide effective support to Learners in and out of training sessions.
  3. Display knowledge or ability to understand basic information technology areas including:
  4. Hardware
  5. Software
  6. Networking
  7. Security
  8. Troubleshooting

Responsibilities:

Lab / Classroom Responsibilities

  • Use the provided curriculum and materials to assist the lead instructor in conducting technical training sessions tailored to prepare learners for their CompTIA Certification Exam and Entry-Level ITS jobs.
  • Monitor and assist the class of learners (sized 15 - 30 ) via video conferencing or within the physical lab (classroom) environment.
  • Troubleshoot issues with lab equipment, software, or network including audio/visual.
  • Assist learners with individual needs and questions, comments, or concerns.
  • Perform office hours/tutoring for learners in need or those falling behind.
  • Serve as a timekeeper to assist the instructor in keeping time tables and schedules e.g. breaks, timers, and more. 

Administrative Responsibilities

  • Grade / Review Labs, Assessments & Assignments
  • Utilize the learner management system canvasLMS to monitor and address learner grades, performance, attendance, etc.
  • Take attendance using various platforms.
  • Review curriculum materials and report discrepancies to the curriculum development team. 
  • Participate in daily/weekly check-ins with the Lead Instructor to discuss challenges, lab / learner needs, agendas, timelines, and etc.
  • Participate in bi-weekly check-ins with Management.
  • Perform data entry and record keeping in various software applications such as salesforce.
  • Participate in weekly check-ins with career advancement coaches. 
  • Meet with learners 1 on 1 to discuss grades, attendance, and any learning concerns.

Growth Responsibilities

  • Upskill / Crosstrain in order to support any class type e.g. I.T. Support, networking and obtaining vouchers for other certifications (Including but not limited to CompTIA Certifications).
  • Perform out-of-class tasks and projects.
  • Use various platforms such as CanvasLMS, Udemy, Coursera, & LinkedIn Learning in order to upskill in different areas.
  • Occasionally perform lead instructor duties e.g. teaching lessons or parts of lessons in preparation for promotion to teach a class.

Qualifications

A good candidate should have some, if not most of the following:

Educational qualifications

  • Graduate of Per Scholas
  • Any relevant experience to information technology
  • Recommended by a Per Scholas Instructor / Staff Member
  • Certified in Cysa+ or other relevant cyber security certifications
  • Ability to learn new skills in a timely manner
  • Interested in upskilling & improving
  • Excellent verbal and written communication
  • Tech Savvy - Basic understanding of information technology 
  • Interested in teaching/helping others learn

Interpersonal qualifications 

  • Receptive to feedback
  • Team-oriented, ability to communicate thoughts and ideas.
  • Responsible, flexible, adaptable, and communicative
  • Ability to work asynchronously without the need for micromanagement.
  • Ability to work in a fast-paced ever changing start-up type environment, and believe deeply in the Per Scholas mission of knowing any individual from any of the many diverse communities has talent, and should be recognized, and recruited from, and that any member of these communities should be able to achieve a well-paying position and a career. 

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