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Superhuman

Director, Marketing and Product Operations

Superhuman
🇺🇸San Francisco, CaliforniaHybrid$244K–$336K/yr8mo ago

Summary

Director of Marketing and Product Operations at Grammarly will lead a team responsible for bringing innovative AI writing tools to market during a critical growth phase. The role bridges marketing and product operations to scale from a single to multiple product company while enhancing communication strategies.

Key Responsibilities: Lead and mentor a team of marketing and product program managers, drive process improvement across departments, and manage product roadmap and release management to ensure timely feature launches. Collaborate with Product and Engineering partners to streamline practices, communicate strategy throughout the organization, and foster a culture of innovation and collaboration.
Skills & Tools: 10+ years of experience in marketing or product operations with expertise in system design and process improvement. Strong adaptability, data-driven decision-making, effective collaboration skills, and ability to work independently while managing multiple projects with minimal guidance.
Qualifications: 10+ years of experience in marketing, product operations, or related roles in high-growth technology companies. Demonstrated expertise in developing scalable solutions that enhance operational efficiency and drive innovation across organizations.
Location: Hybrid in San Francisco, California, United States
Compensation: $244,000 – $336,000/year

Job Description

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Grammarly is seeking a Director of Marketing and Product Operations to lead a team at a pivotal growth stage. This role focuses on enhancing communication strategies and launching innovative AI writing tools across various teams and departments.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Lead and mentor a team of marketing and product managers, drive process improvement, collaborate with Product and Engineering, and manage product roadmaps to ensure timely launches.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: 10+ years in marketing or product operations, expertise in system design, strong adaptability, data-driven decision-making, and effective collaboration skills.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Experience in high-growth tech companies, ability to work independently and manage multiple projects with minimal guidance; embodying EAGER values and MOVE principles is essential.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Hybrid position based in San Francisco, CA, with a flexible working model.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $244000 - $336000 / Annually



Grammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Grammarly

Grammarly is the trusted AI assistant for communication and productivity, helping over 40 million people and 50,000 organizations do their best work. Companies like Atlassian, Databricks, and Zoom rely on Grammarly to brainstorm, compose, and enhance communication that moves work forward. Grammarly works where you work, integrating seamlessly with over 500,000 applications and websites. Founded in 2009, Grammarly is No. 7 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we’re looking for a Director of Marketing & Product Operations to join our Strategy & Operations organization. This role will partner with leadership across the business and lead a team responsible for bringing our products to life in the market. 

Grammarly’s go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing tools. We strive to ensure that every organization can communicate effectively and efficiently. If you are passionate about transforming the way professionals connect and collaborate, we would love to hear from you.

As Director of Marketing & Product Operations, you will lead a team that is the glue of our GTM rhythms. As we are at a key inflection point of growth, the role of marketing & product operations is critical in allowing us to scale from a single to multiple product company. 

Key Responsibilities:

  • Lead and mentor a team of marketing & product program managers
  • Collaborates with Marketing & Product leadership to ensure alignment on strategy and direction, effectively communicating and cascading this vision throughout the organization.
  • Drive continuous process improvement, ensuring effective communication and collaboration across teams and departments. 
  • Collaborate closely with Product and Engineering partners to streamline practices and communication.  
  • Manage the product roadmap and release management processes to ensure the timely and high-quality launch of new features.
  • Drive and influence the organization to deliver the best possible customer experience.
  • Foster a culture of collaboration and innovation within the team, encouraging creative problem-solving and the sharing of best practices across departments.

Qualifications

  • 10+ years of experience in marking or product operations, or related roles in high-growth technology companies
  • Demonstrate expertise in system design and process improvement by developing scalable solutions that enhance operational efficiency and drive innovation across the organization.
  • Demonstrate a strong adaptability to changing environments while leveraging data-driven insights to influence stakeholders.
  • Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.
  • Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
  • Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching 
  • Paid parental leave
  • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
  • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
  • Annual professional development budget and opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. [If there’s also a hiring strategy in Canada] In Canada, all locations where we support employment are considered “Zone 1”. 

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

United States: 

Zone 1: $244,000 – $336,000/year (USD)

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

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