Fast Facts

First Student is seeking an Assistant Transportation Manager in Northbrook, IL, to oversee daily operations and enhance safety and customer service. The role supports the Contractual Manager in supervising transportation activities and resolving issues.

Responsibilities: The Assistant Transportation Manager is responsible for ensuring timely coverage of school routes, interfacing with drivers, investigating complaints, and monitoring driver safety performance.

Skills: Candidates should have a high school diploma, 3-5 years of transportation experience, 2-3 years in a supervisory role, and proficiency in Microsoft Office. Familiarity with vehicle maintenance and the ability to manage time effectively are also essential.

Qualifications: Preferred qualifications include previous supervisory experience within the transportation sector and the ability to effectively prioritize tasks.

Location: Northbrook, IL

Compensation: $60000 - $70000 / Annually

First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. Now Hiring Assistant Transportation Manager At First Student, our Assistant Transportation Managers are a constant reflection of our company’s commitment to safety and customer service. The Assistant Transportation Manager is responsible for assisting the Contractual Manager in supervising daily operations, monitoring performance, identifying safety issues, and resolving conflicts. At First Student, we are proud to offer: $60,000-$70,000 annually based on experience Full Benefits including medical, dental, vision, & 401 (k) Tremendous Career Advancement Opportunities due to a strong presence across North America Positive and rewarding work environment Assistant Transportation Manager Responsibilities: Ensures home to school routes are covered in a timely and efficient manner Interfaces with drivers regarding concerns and performance issues Investigates client complaints and coordinates resolutions Ensures achievement of on time performance goals Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues Assist Contractual Manager with review and resolution of union grievances Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes Audits and corrects athletic trip invoices based on company guidelines Assistant Transportation Manager Experience and Skills Required: High school diploma or equivalent 3-5 years experience in transportation 2-3 years supervisory experience Computer literacy skills with Microsoft Word, Excel, and Outlook Familiar with basic vehicle mechanic processes and maintenance Ability to effectively prioritize tasks and manage time effectively Work extended hours regularly, including weekends Possess working vehicle to travel within service area as needed Apply today to join our team! In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf. MISSION Provide unmatched care and the safest ride to school, so when students arrive, they start and end their day with an exceptional experience and are ready to achieve their full potential. FOCUS ON SAFETY Safety is at the heart of everything we do CARE FOR OUR STUDENTS Ensure our vehicles are welcoming and trusted places where students feel comfortable and secure SURPASS CUSTOMER EXPECTATIONS Go the extra mile to deliver an extraordinary experience for our customers and communities FOSTER TEAMWORK Work together, act with integrity, respect each other, champion diversity and inclusion SET THE HIGHEST STANDARDS Continually seek a better way to do things with innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence