Fast Facts

Join Nelnet as an Intern in Contractor Management, where you'll support the Home Improvement team in enhancing contractor performance and customer satisfaction while gaining valuable experience in the financial services industry.

Responsibilities: Key responsibilities include tracking contractor enrollments, collaborating with cross-functional teams, documenting procedures, participating in meetings, and supporting data collection for reports.

Skills: Candidates should have strong communication and interpersonal skills, be organized and detail-oriented, possess problem-solving abilities, and have proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.

Qualifications: Preferred candidates are pursuing a Bachelor’s degree in Business, Finance, or related fields, possess strong communication skills, are organized and detail-oriented, and are proficient in Microsoft Office.

Location: This position is based in Lincoln, United States, at the Nelnet Center.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $15 - $20.

Our Vision: We make dreams possible.

Yes, we’re a student loan servicer. We’re also a technology company, idea incubator, start-up accelerator, and K-12 and higher education expert. At Nelnet, we’re so much more than what you think—and we’re just getting started. So, no matter what you want to do in life—build codes or build brands—we’re the best place to do it.

Join Nelnet as an intern and do real work that matters to our business. All Nelnet interns receive one-on-one mentorship, competitive pay, casual dress, flexible schedule, intern-specific programming, and meaningful work experience.

Apply to one of our internships today. Your career awaits.

The Contractor Management Intern will support the Home Improvement team in assisting with contractor oversight and operational improvement projects. This internship provides an excellent opportunity to gain experience in the financial services industry, working with cross-functional teams to improve contractor performance and customer satisfaction.

Key Responsibilities:

• Assist in tracking and organizing information related to contractor enrollments, performance and support cases.
• Collaborate with team members from Business Development, Operations, and Compliance to help identify and report contractor-related issues.
• Help document procedures and assist with research to support process improvement efforts.
• Participate in team meetings and contribute ideas for optimizing contractor engagement and satisfaction.
• Support data collection and preparation of reports for internal use.
• Assist with testing new tools or services as they relate to contractor management.
• Perform general administrative and project support tasks as assigned.

Preferred Qualifications:

• Pursuing a Bachelor’s degree in Business, Finance, Operations, or a related field.
• Strong communication and interpersonal skills.
• Organized, detail-oriented, and proactive in problem-solving.
• Ability to work collaboratively in a team environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Interest in financial services, compliance, or operational processes is a plus.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 orcorporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.