Fast Facts

The Key Account Director will lead the growth and retention of Degreed's flagship accounts, working closely with the VP of Global Accounts and Client Success Directors.

Responsibilities: Manage relationships with key global clients, drive account strategies, identify upsell opportunities, and ensure client satisfaction and retention.

Skills: Proven success in strategic account management, strong sales growth background, exceptional relationship building, and effective communication skills.

Qualifications: Experience managing global or enterprise clients, strong financial acumen, and a proactive, adaptable nature.

Location: Remote position based in the US.

Compensation: $120000 - $160000 / Annually

As a Key Account Director, you’ll report to the VP of Global Accounts and take ownership of growing and retaining Degreed’s flagship accounts. In close partnership with our Client Success Directors, you’ll lead strategic account expansion and ensure long-term client success through the adoption of Degreed’s innovative solutions.

Key Skills

• Proven success in strategic account management, preferably with global or enterprise clients.
• Strong background in sales growth, revenue generation, and client expansion.
• Exceptional skills in relationship building, stakeholder influence, and solution-oriented communication.
• Confident leading cross-functional initiatives and aligning diverse teams around a common goal.
• Sharp business and financial acumen, with a data-driven mindset.
• Highly organized, proactive, and adaptable — able to navigate ambiguity and move fast.
• Curious by nature, always learning and staying ahead of industry trends.
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Key Responsibilities

• Own the relationship with key global clients, ensuring satisfaction, retention, and expansion.
• Identify and execute on upsell opportunities, aligned with client goals and Degreed’s value.
• Lead strategic account planning, coordinating with internal stakeholders to drive tailored growth strategies.
• Collaborate with Client Success, Product, and Revenue teams to deliver end-to-end client value.
• Monitor account performance, report on KPIs, and proactively mitigate risk.
• Negotiate and renew contracts, balancing client needs and Degreed’s strategic priorities.
• Act as a trusted advisor and advocate, connecting client feedback to internal roadmaps and innovation.

Compensation

We are committed to fair and equitable compensation practices.

The total base salary range of $120,000 – $160,000, with total on-target earnings (OTE) between $130,000 – $160,000, including variable compensation.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to: skill set, depth of experience, certifications, and specific work location.