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Summary
The Admissions Coordinator manages student applications, provides customer service, and supports marketing and operational efforts for an education travel company. The role involves processing applications, tracking enrollments, and assisting with recruitment while potentially traveling during peak seasons.
Job Description
Fast Facts
The Admissions Coordinator will manage student applications, provide customer service, and support marketing and operational efforts, potentially involving travel during peak seasons.
Responsibilities: Review student applications, track course statistics, provide customer service, assist in recruitment, and collaborate with marketing and operations teams.
Skills: Excellent communication skills, organizational skills, team collaboration, detail-oriented, proficiency in Microsoft Word/Excel, and foreign language fluency is a plus.
Qualifications: Bachelor's Degree in Arts/Sciences, experience living/studying abroad preferred, and ability to work autonomously.
Location: United States
Compensation: Not provided by employer. Typical compensation ranges for this position are between $45,000 - $60,000.
Job Description:
The Admissions Coordinator will contribute to various projects, including but not limited to the reviewing of student applications and entering the applications into the database; tracking course statistics and enrollments; following up on delinquent application materials; providing customer service to students and parents over the phone and by email; and assisting in recruiting and outreach to schools, which, at certain times of year, may involve some travel. They will also contribute to the review and posting of student's pre-travel paperwork.
In addition, the ideal candidate will be responsible for providing ad hoc support for the successful delivery of the programs, including but not limited to collaborating with marketing, operations, program management teams to carry out tasks and projects. This may involve traveling to and working on the programs.
The role involves direct communication with internal staff and an ability to make and support business decisions confidently. Also, monitor student experiences throughout programs including assisting students with questions, concerns, and coordinating accommodations.
Responsibilities:
- Assist with sales cycle
- Review student applications and processing in data base
- Provide excellent customer service via and email
- Follow application through process up to following up on delinquent application material
Qualifications:
- Bachelor’s Degree in Arts/Sciences (BA/BS) College degree
- Excellent verbal and written communication skills
- Ability to work efficiently in a team environment
- Willingness to take initiative
- Strong organizational and troubleshooting skills
- Detail oriented with the ability to prioritize and work on various projects simultaneously
- Experience living/studying abroad and foreign language fluency a plus
- Must be proficient with Microsoft Word/Excel
- Ability to work autonomously
- Academic experience and or travel abroad experience preferred
- Ability to travel seasonally and work extended days/ hours as directed by program needs
- Capacity to provide field support for applicable programs
Work Perks:
- Fun & driven environment.
- Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HSA with employer contribution, and generous 401k match.
- 11 paid floating corporate holidays, 1 paid volunteer day & up to 25 PTO days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
- Tuition reimbursement up to $5,250 annually
- $1,000 towards professional certifications annually
- Opportunities for paid and discounted travel.
- Flexible work schedule providing on-site, remote, and virtual office opportunities.
- Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
- Fitness Center and café onsite at select locations.
- Employee Assistance Program (EAP)
- Paid Parental, Caregiver, and Disability leave.
- Team Member Discount Program
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