Client Success Manager

🇺🇸In-Person - Little Rock, AR$50K–$55K/yr1h ago

K-12 Customer Success Account Management Client Relations School Districts Onboarding And Training

Summary

A Client Success Manager at Apptegy who builds relationships with K-12 school district clients to ensure successful product adoption and long-term retention. This role directly empowers schools to strengthen their community engagement and celebrate student success through the company's communication technology platform.

Key Responsibilities: Proactively reach out to clients to maximize their product usage, provide product training and support, travel to meet clients in person, and partner with school districts to help them tell their organizational stories. The role focuses on client retention and ensuring districts successfully implement solutions that serve their communication and engagement goals.

Skills & Tools: Strong communication and presentation abilities, exceptional organizational and attention-to-detail skills, quick ability to learn new technology tools, and self-directed work management. Requires the capability to build authentic client relationships and operate effectively in a fast-paced environment.

Qualifications: 4-year college degree or equivalent continuous work experience demonstrating a track record of success in a related field. Experience working in fast-paced environments and managing multiple client relationships is preferred.

Location: Little Rock, Arkansas

Compensation: $50,000 – $55,000/year

Job Description

Who We Are

At Apptegy, we are more than a tech company; we are partners dedicated to transforming how schools communicate and shape the future of education. Your work here will directly empower districts to share their stories, engage their communities, and celebrate student success. We're a team of thoughtful, high-performing individuals committed to making a tangible impact. If you're looking for a dynamic environment where you'll be supported with exceptional mentorship and resources to grow your career, come build with us.

The Opportunity:

Apptegy builds powerful technology that empowers K–12 school leaders to tell their stories and strengthen their district's identity. Since 2015, we’ve grown rapidly by building a team that values thoughtfulness, high performance, and authentic client relationships.

As a Client Success Manager, you will build relationships with Apptegy clients to champion our products and to encourage trust in our products and team.

What You’ll Do

Reach out to clients directly and proactively to ensure they are getting the best use out of our products and services, and be the best vendor our clients have ever worked with
Train clients on the product and support users
Work with school districts to tell the stories that define their strengths and values
Call, chat by video, and travel to clients to build in-person relationships
Retain our clients over the long term, while making them successful at running excellent schools

Who You Are

4-year college degree or comparable, continuous work experience with an impressive track record of success
Experience in a fast-paced working environment and know how to pick up tech tools quickly
Strong attention to detail and exceptional organizational skills
Capable of managing your workflow and schedule and do not need someone to guide and direct your day
Excellent communication and presentation skills

Compensation

Salary starting from $50,000 - $55,000 per year

Why Apptegy

Join a team that’s committed to your success. At Apptegy, we’re passionate about creating an environment where you can do your best work and find true fulfillment. We believe in investing in our people—both professionally and personally—because your well-being drives our collective impact.

US Employee Benefits:

Comprehensive medical, dental, vision, and life insurance coverage

Retirement 401(k) with employer match

Health Savings Accounts (HSA) and Flexible Spending Accounts (FSAs)

Mental Health Reimbursement

Unlimited paid time off, including seasonal (December) company-wide time off

Paid parental and medical leave

MX Employee Benefits:

Private medical insurance for you and your dependents
Life insurance
15 days Aguinaldo
Vales de Despensa
Fondo de Ahorro
Caja de Ahorro
Flexible paid time off policy
Paid travel to/from Little Rock, Arkansas for Onboarding.

Apptegy champions the thoughtful integration of AI to empower our teams and processes. As we seek to understand your individual capabilities and how you might contribute, we ask that all responses to application questions and during interviews are genuinely your own. Please refrain from using AI generation tools, as our aim is to assess your authentic voice and expertise.

Equal Opportunity Employer

Apptegy is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.