HR Officer

Working hours: 37.5 hours per week

Salary: Starting salary of £26,765 per year

The HR Officer role is to provide comprehensive administrative support to the HR team. You'll also offer professional advice on various HR issues to clients, including schools and multi-academy trusts. This position is crucial for helping FusionHR achieve its goals by providing timely and accurate administrative services, as well as handling specific HR administration, advisory, and project work.

As a team member, you're expected to assist in the marketing and development of the FusionHR brand.

What will you do day to day?

• HR Administration and Document Development: Provide effective administrative support to the HR team. This includes drafting, amending, and issuing contracts and change letters. You will also process DBS checks and occupational health referrals, schedule appointments, and update clients. You'll assist with training administration, like producing delegate packs and booking attendees, and maintain client and team databases. A key part of the role is to oversee and check the FusionHR ticketing system to ensure all tickets are actioned.
• Basic HR Advisory and Case Management: Provide professional day-to-day HR advice to managers and support the HR team with consultancy work. This includes offering support and advice on matters such as health and well-being, recruitment, and attendance management. You'll also draft template letters for formal and informal meetings related to employee relations cases.
• Project Work and Marketing: Assist with project work to support business growth. You'll also research, draft, and deliver engaging webinars to educate and inform target audiences. In addition, you'll draft and proof read HR blogs and marketing materials to support the growth strategy.

Required skills and knowledge for the role:

Strategic

• The drive and determination to proactively develop relationships with client organisations to produce excellent results and to continually find ways of improving relationships, outputs and processes.

Operational

• The ability to actively implement and have regard to FusionHR’s vision and values, policies and procedures.
• The drive and ability to exchange appropriate information with relevant people at the right time.
• The ability to look at issues from a broad perspective, to come up with imaginative solutions, and to identify innovative alternatives to typical, unusual or difficult situations or problems.

Financial management

• At all times operate with appropriate financial discipline.
• At all times be concerned with the financial and business interest of FusionHR.
• Demonstrate creative ability to develop new business opportunities which are likely to add value to the existing service provision.

Experience & Knowledge

• Experience working in a busy office environment.
• Previous HR experience, with a working knowledge of HR management and an understanding of employment law.
• Experience in drafting policies, procedures, and other HR documents.
• Experience with Microsoft packages like Excel, Word, Outlook, and databases.
• Experience providing generalist HR advice to senior leaders and managing employee relations casework is desirable.

Skills, Attitudes & Behaviours

• Excellent organisational skills to plan, prioritise, and deliver work under tight deadlines.
• Strong written and oral communication and interpersonal skills.
• Highly motivated, confident, and a "can-do" problem-solver and self-starter.
• Ability to use your own initiative and prioritise effectively.
• A team player with high levels of integrity, honesty, and credibility.
• Commercial awareness and a keen interest in promoting the business interests of FusionHR are desirable.

Education, Training & Qualifications

• A good standard of education, equivalent to NVQ Level 3.
• GCSE English and Maths (A-C grade).
• A CIPD qualification, or working toward one, is highly desirable.

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer:

• 25 days annual leave (plus 8 days Bank Hols)
• Your birthday off
• BUPA Healthcare Cashback plan – following successful completion of probation
• Pension Scheme
• Ongoing professional development opportunities – we can offer supported study and potential funding for external qualifications
• A cracking team to work with!
• Flexible working – we can offer part time or term time hours to suit you and your family

Interview process

1. Phone screen
2. 1st stage
3. 2nd stage