Summary
The Account Specialist serves as the primary liaison between EverDriven and school districts, managing equipment levels, routing, and administrative tasks in a remote setting. This role is critical for maintaining efficient operations and ensuring timely communication with clients.
Job Description
Fast Facts
The Account Specialist position involves liaising with school districts, managing equipment levels, and performing administrative tasks for EverDriven in a remote setting.
Responsibilities: Act as the main contact for school districts, manage change requests, maintain efficient routes, and ensure timely communication via email.
Skills: Proficiency in Excel and Outlook, strong verbal and written communication skills, with experience in school transportation routing preferred.
Qualifications: High school diploma or equivalent; experience in routing school transportation is a plus.
Location: Remote in the United States
Compensation: $16 - $16 / Hourly
Position Summary:
The Account Specialist is responsible for maintaining equipment levels, identifying, and engaging Transportation Service Providers, explaining client requirements, file maintenance, and performing administrative and clerical tasks as needed. This position will work as a liaison between EverDriven and our clients, providing guidance, direction, and feedback to operational managers as well as working in collaboration with EverDriven departments.
Training: Monday - Friday, 12-5pm MST
Shifts Available: Monday - Friday, (range from 10- 9:00pm MST- for a total of 8 hours)
- -Occasional work on the weekends (2- 6 hours) depending on business schedule
Compensation: $16/hr
Location- Remote (US)
Responsibilities:
- Main point of contact for school districts on all questions - Mostly via Email (routing, dispatch and customer service issues)
- Ensure all change requests, student add-on and removals are done in a timely fashion
- Maintain routes as efficiently as possible
- Build quotes and route analysis
- Maintain accurate calendars, setting holidays, early-outs, or assisting with emergency weather updates
- Data entry
Requirements:
- High school diploma, general education degree, or equivalent
- Experience routing school transportation is a plus
- Computer Literacy skills with Excel and Outlook
- Strong verbal and written skills
Benefits
- Medical, Dental, Vision insurance
- Virtual Doctor Visits with $0 Co-Pay
- Life Insurance (company paid)
- Short Term Disability Insurance (company paid)
- Long-Term Disability Insurance (company paid)
- Paid Time Off (PTO)
- Paid Holidays
- Paid Time to Volunteer
- Flex Spending Account (FSA)
- 401K Plan (with an awesome employer match!)
- Employee Assistance Program
- Employee Discounts Program