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Summary

A Sales Development Representative will generate qualified leads and build interest with target K-12 school districts for Incident IQ's SaaS management platform. This role is critical for supporting the field sales team and driving revenue growth in the education technology sector.

Key Responsibilities: Answer inbound sales calls, identify and verify target school districts and contacts, design outreach sequences, and utilize marketing automation tools to engage and qualify leads for the sales team. Monitor performance metrics and ensure all qualified leads are properly processed and distributed to field sales resources.
Skills & Tools: Excellent communication skills with a compelling, persuasive style and high energy personality with strong drive. Proficiency with technology and marketing automation tools, quick learning ability, and adaptability in a fast-paced environment.
Qualifications: Four-year college degree or equivalent experience required; two years of business experience preferred. Interested in developing a potential field sales career.
Location: Atlanta or Alpharetta, Georgia, United States (hybrid)
Compensation: Not provided by employer. Typical compensation for this role is $35,000 – $50,000/year based on title, seniority, and location.

Job Description

We are looking for a full-time Sales Development Representative to join our team!! We offer an energetic and collaborative environment where everyone's opinion matters!

Huge perks!

  • Benefits from day one
  • Excellent work life balance
  • Flexibility to work hybrid
  • 2 locations - Atlanta and Alpharetta

Company Overview

Incident IQ is a SaaS management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help ticketing, facilities maintenance solutions, and more. Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Millions of students and teachers in districts across the U.S. rely on the Incident IQ platform to manage and deliver mission-critical services.

Position Overview

Reporting directly to the Sales Development Manager, the Sales Development Representative (SDR) will be responsible for generating interest and qualified leads with target school districts.

The candidate will actively work with our field sales team to identify target school districts and implement outreach cadences to generate and qualify leads for our products. The candidate will also work extensively within our marketing automation tools to identify, develop, and qualify leads for our field sales team. The role also manages and maintains our lead process protocols to ensure all qualified sales leads are properly distributed and tracked in our sales support systems.

Key Skills / Experience

  • Four (4) year college degree, or equivalent experience
  • Two (2) years business experience a plus
  • High energy, high activity personality and personal drive
  • Excellent communication skills – compelling and persuasive communication style
  • Excellent ability to use technology to maximize performance and efficiency
  • Quick learner, and ability to adapt to fast past environment
  • Interested in developing a potential field sales career

Responsibilities

  • Answer inbound sales phone calls
  • Identify and verify lists of target school districts
  • Identify and verify target contacts within those target school districts
  • Design effective outreach sequences to effectively contact target school districts
  • Work with Sales Development Manager to monitor daily, weekly, and monthly performance and adjust as necessary to meet and exceed objectives
  • Ensure all qualified leads are properly processed and distributed to appropriate
  • field sales resource
  • Utilize marketing automation tools to identify potential lead activity and effectively engage for potential qualification by our field sales team

What makes Incident IQ different:

  • We facilitate whole-person growth where employees develop personally as well as professionally
  • We offer an energetic and collaborative environment; everyone’s opinion matters!
  • We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
  • We provide excellent work/life balance

Incident IQ offers a competitive salary based on experience with a benefits package for full time employees that includes medical, dental, vision, life insurance, 401k, and paid time off (PTO).

Incident IQ is an Equal Opportunity Employer

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