Associate Director, High School Program

iMentor is seeking an Associate Director of Program (ADP) to join the regional program leadership team and oversee high school curricular preparation to lead direct reports in implementing a high-quality program, and in maintaining and strengthening school partnerships. The ADP will ensure that iMentor NYC achieves organizational outcomes and impact. They will join a results-oriented team working within schools in the New York City Department of Education. The ideal candidate will have 5 or more years of professional experience with at least 3 years working in an educational or youth services environment and experiences in the field of college access or success.   Candidates should display strong youth development knowledge, academic and personal coaching skills, and extensive relationship building skills. Applicants must also display strong people management abilities with demonstrated supervisory experience and superb communication skills. The ideal candidate will believe that every student should be encouraged to go to college and that mentoring is a catalyst for personal and academic success. They will possess a strong customer service orientation, and the ability to connect with and motivate individuals of all ages and backgrounds. This person would report to the Senior Director of Program, NYC.    RESPONSIBILITIES Staff Management and Program Implementation:

Manage a team of (5-7) Program Managers towards successful program implementation across iMentor’s high school program in 3-4 school partner sites

Oversee Senior PM projects and other initiatives that build capacity for the Program Team

Cultivate a high achievement, results-driven environment that supports the implementation of iMentor’s grade team model and effectively meets programmatic outcomes and strategic vision

Ensure Program Managers are effectively running the iMentor program in schools, including facilitating iMentor classes and events and forming relationships with key school stakeholders to improve program quality across the grade level

Conduct site visits, support Program Managers in schools Tuesday – Thursday of each week

Work additional evenings per week and provide event support for region-wide initiatives including mentor huddles/trainings

Support Program Managers as they provide cohort level and individualized coaching to mentors as they work with students in the iMentor program

Ensure direct reports perform case management responsibilities including advising, documentation, tracking and follow-up

Guide Program Managers to use data to track progress towards individual and grade team goals, identify necessary interventions to increase success, and identify pairs that need additional coaching or support

Utilize data and benchmarks to set goals and create manage performance

Provide supervision at least weekly, differentiated coaching, and twice-annual performance reviews for all direct reports

Partner with college counseling services on campus to streamline the post-secondary research, application and transition process

Monitor application and tracking of post-secondary transition steps, including enrollment in iMentor’s Post-Secondary Success Program

Ensure cohorts have completed post-secondary planning and college preparation checklists

Strategic Partner and Grade Team Leader:

Collaborate with Senior Director of Program, Program Directors and National Program Team to support local trainings, planning meetings and professional development opportunities for staff to improve program quality and impact

Support Program Directors in leading grade level team(s), ensuring that Program Managers have the right training, materials, and coaching to ensure they can meet appropriate non-cognitive and college success goals to fidelity and to mobilize grade team members to address grade level supports through managing working groups

Lead onboarding and ongoing learning experiences across the region

Along with Director of NYC Partnerships and Senior Program Director of High School, serve as a liaison to partner schools (or team leads) through monthly reports, conduct mid-year an end-of –year meetings, and school recruitment

Help assess risk and ensure safety compliance across the program and region

QUALIFICATIONS:

5 or more years of professional experience with at least 3 years working in an educational or youth services environment and/or in the field of college access or success

Experience managing or supervising staff in a performance-driven, fast-paced, dynamic and diverse environment

Superior relationship development skills with experience in partnership building and stakeholder accountability

Acts as champion of organizational vision and drives change processes to motivate, inspire and coach team to success

Strong organization and project management skills with ability to balance multiple priorities and high-volume tasks in a fast-paced setting, while maintaining a positive ‘can-do’ attitude.

Skilled in quantitative analysis in order to monitor performance toward goals and develop strategies to achieve outcomes

Exceptional communication, presentation and interpersonal skills with the ability to motivate and inspire direct reports

Demonstrated ability to collaborate across teams, departments and external partners to drive regional/national initiatives, mentor fundraising, mentor experience and hiring

Can effectively set expectations, leads with authenticity, self-awareness and humility, using emotional intelligence to drive culture and inclusion across team

Strong interest in supporting youth in a results-oriented environment and an ability to operate within a defined program model and work to ensure fidelity across different school context

Build strong volunteer and student engagement practices across team to increase participation and accountability for mentors and mentees

Demonstrated alignment with iMentor's mission, values, and commitment to diversity, equity, and inclusion.

Bachelor’s degree required

Our organization works in partnership with district public schools across the country. In doing so we must meet all compliance requirements of those districts including background checks.

iMentor is committed to ensuring healthy and safe environments for our staff, mentors, and the students we serve. In order to fully comply with the NYC Vaccine mandate, all iMentor employees (regardless of role or region) are required to be fully vaccinated priority to their start date.

Compensation & Benefits:

Salary $70,000-72,000 annually, commensurate with experience

Up to 100% employer funded comprehensive medical and dental coverage

18 days paid annual vacation (increasing annually to 21, 23, 25), 13 paid holidays + your birthday + one floating holiday, iMentor closed between Christmas and New Year’s Day, plus 6-7 sick days annually

401K match up to 4%

Flexible Home/Office/School working arrangement

Pre-tax commuter benefits

Dependent care and health care flexible spending plans

1 hour of wellness time off per week for wellness activities of your choosing

Flexible personnel wellness budget for reimbursements or marketplace purchases

Every staff member is eligible for organization-sponsored professional development annually

9 weeks of paid parental leave