Inside Sales Specialist

Join the BirdBrain Technologies Team

Who We Are

BirdBrain Technologies is an innovative, 100% employee-owned company committed to revolutionizing education through engaging, hands-on learning experiences. Based in Eau Claire, WI, we design creative tools that empower educators and inspire students to explore STEM concepts in meaningful, practical ways. Our collaborative culture of ownership means every employee shares in the company’s success and growth.

What We Do

Our mission is to make learning dynamic, accessible, and fun. We provide flexible, creative classroom tools that help educators bring abstract ideas to life and foster creativity and problem-solving in every student.

Why Join Us

At BirdBrain Technologies, your work matters—and so do you. As a 100% employee-owned company, your contributions directly influence our success, and you benefit from the rewards. We offer a comprehensive benefits package that includes:

• Employee Stock Ownership Plan (ESOP): 100% company-funded and grows with our success
• Health, Dental, and Life Insurance
• 401(k) Plan: With company match up to 6%
• Generous Paid Time Off: Over 20 days annually, plus 10 paid holidays
• Wellness Programs: Gym reimbursement and healthy living incentives
• Dependent Care Flexible Spending Account
• Short- and Long-Term Disability Coverage
• Tuition Assistance for Continued Education
• Paid Leave: Maternity, paternity, and adoption
• Charitable Giving Programs: Including paid volunteer time and donation matching

The Opportunity

• The Inside Sales Specialist is responsible for generating qualifying inbound new business opportunities and targeting accounts utilizing a variety of tactics to drive qualified opportunities for sales. This position is also responsible for leveraging internal technology to research accounts and contacts, solicits product orders over the phone with customers and following up on qualifying leads from marketing campaigns.

Key Responsibilities

• Develops new prospects and interacts with existing customers to identify opportunities for sales orders and meeting customer needs
• Conducts a high volume of outbound phone calling on a daily basis
• Maintains an ongoing awareness of various products, features, compatibility, pricing, supporting materials, packages/components, and varying discounts/promotions. 
• Timely response and follow up to requests for information, leads generated through conferences and inbound calls, and qualifies each sales prospect
• Responds to customer inquiries via phone and email concerning product features and benefits, price, how to purchase, how to exchange, how to get technical support, and more
• Maintains post-sale contact with clients to facilitate a positive and productive long-term relationship
• Establishes strong customer relationships including problem resolution with customers about any account problems, concerns, needs, and more and communicates those issues with the company
• Performs accurate and timely database and recordkeeping activities on the company CRM system

What You’ll Bring

• High School Diploma or its equivalent (GED)
• Proficient with standard Microsoft Office applications, particularly Outlook, Word, and Excel
• Must maintain a thorough understanding of the CRM system, credit card processing and production software

Desired Qualifications

• Experience in a sales position
• Experience performing telephone sales
• Experience with CRM applications
• 10-key pad proficiency

Work Location

• BirdBrain Technologies, Inc. is headquartered in Eau Claire, WI. This is a fully remote position, working from a home office. 

Travel Requirements

• Occasional travel required for trade shows, industry events, and collaboration with educational partners and external engineering teams.

Learn More

• Discover more about our mission and impact at www.birdbraintechnologies.com.

BirdBrain Technologies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.