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KnowBe4

Regional Account Executive - SMB/MM (LATAM)

KnowBe4
🇧🇷São PauloR$84K–R$156K/yri14mo ago

Summary

Regional Account Executive responsible for acquiring new SMB/MM business logos and upselling existing customers in LATAM to exceed monthly sales quotas. Focus on maximizing revenue opportunities through prospecting, lead follow-up, and product cross-selling.

Key Responsibilities: Acquire new SMB/MM accounts within assigned territory, promote KnowBe4 products to existing customers for expansion, build and maintain sales pipeline through various prospecting methods, and conduct product demos. Collaborate with SDRs, Customer Success Managers, and Channel partners to close deals and support account renewals.
Skills & Tools: Fluent Portuguese speaker with excellent verbal and written communication skills, stats-driven mindset, and strong Salesforce proficiency. Self-motivated team player with ability to work independently, understand buyer needs, articulate value propositions, and negotiate deals.
Qualifications: Minimum 2 years experience selling to SMB/MM-sized businesses with a Bachelor's degree or equivalent. Familiarity with IT/Security/Cybersecurity industry concepts is desirable; proficiency with Gmail, Google Docs, MS Office, and web browsers required.
Location: São Paulo, Brazil (Hybrid)
Compensation: Estimated: 85,000 – 120,000 BRL/year based on regional SMB account executive role in Brazil with KnowBe4's market positioning

Job Description

Please submit your resume in English.

To learn more about our team and office culture in São Paulo, Brazil, visit the following links. 

Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo

Glassdoorhttps://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg

LinkedInhttps://www.linkedin.com/company/knowbe4/life/brazil/

The Regional Account Executive (SMB/MM) (LATAM) position is responsible for acquiring new logos and upselling our existing SMB/MM-sized customer accounts with the goal of maximizing all revenue opportunities to exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, reigniting open, outstanding customer opportunities, and motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth.

Responsibilities:

  • Acquire SMB/MM Business-sized accounts within assigned territory to meet and exceed monthly new logo sales quota.
  • Promote and sell KnowBe4’s range of products to existing customers to meet and exceed SMB/MM Business monthly cross sale and expansion sales quota. 
  • Build and maintain a pipeline of SMB/MM business opportunities by various prospecting methods, following lead cadence best practices and conducting demos of our suite of products.
  • Follow up on new and existing customer SDR, marketing and channel leads to generate revenue opportunities and pipeline.
  • Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
  • Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo and upselling existing customer accounts.
  • Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR.
  • Maintain accurate and thorough records of daily sales statistics via Salesforce.
  • Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.
  • Collaborate with the assigned Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.   
  • Support in the renewal process where there is an opportunity to grow the account.

Qualifications:

  • Minimum 2 years experience selling to SMB/MM-sized businesses, required
  • Bachelor Degree or higher education equivalent, desirable
  • Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
  • Experience with Salesforce, a plus
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Excellent verbal and written communications
  • Fluent in Portuguese
  • Stats driven business professional
  • Motivated, energetic self-starter
  • Strong collaborative and teamwork skills
  • Must be able to work with minimum supervision