Fast Facts

Join Nelnet as a Product Owner in Process Automation, where you will play a crucial role in delivering business value through collaboration, stakeholder engagement, and product management.

Responsibilities: Key responsibilities include collaborating with stakeholders, prioritizing product backlogs, facilitating innovation, and ensuring clarity in product direction and delivery progress.

Skills: Required skills include excellent analytical abilities, strong communication skills, experience with Agile methodologies, and a focus on servant leadership and customer service.

Qualifications: Preferred qualifications include a Bachelor’s degree, 2+ years of experience as an Agile Product Owner, and familiarity with the student loan industry.

Location: This position is based in Lincoln, United States of America, with a hybrid work model.

Compensation: $80000 - $115000 / Annually

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Create a collaborative and transparent environment that helps deliver business value in a quick and iterative fashion. Collaboration, relationship-building, communication and leadership are key aspects of the Product Owner role. The ultimate purpose of the Product Owner is to understand the Stakeholder needs, prioritize those needs based on business value and communicate those to the Technology Delivery Team so they can continuously improve the product. 

JOB RESPONSIBILITIES:

• Active and effective collaboration with Stakeholders, Teams and Product Manager to ensure an aligned understanding of business needs and objective; consistent understanding of business value to be delivered and common understanding of release plans and impacts.
• Ensuring decisions are made regarding product direction and priorities, and are based on Stakeholder input and factual evidence.
• Facilitating creativity and shepherding the innovation process – seeking team input and buy in on decisions
• Responsible for maximizing the value of the product by clearly articulating the ‘what’ and the ‘why’ of the work prepared for the teams.
• Responsible for maintaining a product level backlog including milestones, epics, user stories and acceptance criteria. Work with teams to ensure they understand the business needs outlined in the stories
• Ensuring the backlog is refined - visible, transparent and clear, and provides detailed descriptions of the desired outcome to the teams.
• Participating in team ceremonies and/or meetings.
• Monitor delivery progress to ensure appropriate return on investments will be met.

At this time, we are unable to move forward with candidates that reside in these states: Alabama, California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Michigan, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington.

Nelnet believes in a hybrid work environment that accommodates both in-office and remote work. This model promotes a positive work-life balance and culture, enabling in-person collaboration when possible while also providing benefits associated with remote work. The standard hybrid work schedule includes a 3/2 (in-office/work-from-home) split for associates that reside within 30 miles of an office. This is subject to change, based on manager discretion.

US Citizenship and the ability to obtain a 6C Federal security clearance are required for this role. Some travel may be required.

Annual Salary Hiring Range for this position is $80k - $115k

EDUCATION: 

Bachelor’s degree or related fields and/or commensurate experience. Master’s degree beneficial.

EXPERIENCE: 

•   2+ years’ experience using an Agile methodology
•   2+ years’ experience as an Agile Product Owner preferred 
•   Proven experience working with Senior Executives required
• 2+ years’ student loan experience preferred

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

•   Excellent analytical and problem solving skills
•  Ability to conceptualize and analyze complex business processes
•   Strong motivation, negotiation, facilitation, and presentation skills
•  Ability to define and achieve business goals and meet deadlines while working both independently & collaboratively
•  Proven Servant Leadership capabilities
•   Strong customer service focus
•   Exceptional organizational skills
•   Exceptional oral, written, and interpersonal communication skills
•  Ability to successfully manage multiple, simultaneous initiatives and conflicting priorities
•  Ability to meet and manage customer expectations in a professional and timely manner

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone. 

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 orcorporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.