Fast Facts

We are seeking a Director of Internal Communications to lead employee communication strategies that enhance our company culture and support business goals at KnowBe4.

Responsibilities: Develop and implement internal communication strategies, advise executive leadership, create announcements, foster two-way communication, and analyze communication effectiveness.

Skills: Strong strategic communication skills, experience advising leadership, collaboration with HR, crisis management, and familiarity with AI-driven technologies.

Qualifications: Bachelor's degree in Communications or a related field and a minimum of 10 years in strategic communications, preferably in cybersecurity or technology.

Location: This is a remote position open to candidates in the US, with occasional travel to Clearwater, FL required.

Compensation: $140000 - $160000 / Annually

Remote positions open to the US only.

The Director of Internal Communications leads strategic employee communications that strengthen KnowBe4's culture and advance business objectives. This role serves as a trusted advisor to the C-Suite, Human Resources, and other internal teams while ensuring clear, consistent messaging across all internal channels.

Responsibilities:

• Develop and implement comprehensive internal communications strategies aligned with KnowBe4's organizational goals and culture in close collaboration with the CHRO and HR team
• Serve as the primary communications advisor to the executive leadership team (ELT)
• Lead the creation and distribution of company-wide announcements, newsletters, and key messaging such as the daily briefing every morning
• Craft communications for major organizational changes, initiatives, and critical business updates
• Foster two-way communication channels between leadership and employees
• Measure and analyze the effectiveness of internal communications through metrics and employee feedback
• Collaborate with HR on employee engagement initiatives and communication of benefits information
• Partner with external communications, the PR team to ensure message consistency across all audiences
• Create and maintain crisis communications plans for internal audiences
• Identify opportunities to strengthen company culture through strategic communications
• Ensure communications adhere to KnowBe4's brand voice and human risk management mission
• ~15% travel annually to company headquarters in Tampa Bay, other company offices, and events as appropriate.

Minimum Qualifications:

• Bachelor's degree in a related field such as Communications, Journalism, Public Relations, English required
• Minimum 10 years of experience managing strategic communications programs and teams at cybersecurity or high growth technology companies.
• Prior experience at companies scaling from $500m to multi-billion in annual revenue
• Demonstrated experience working with and advising executive leadership.
• Demonstrated successful track record collaborating with Human Resources for internal communications.
• Prior experience in cybersecurity or B2B SaaS industry
• Proven track record of success in managing crisis communications/issues appropriately
• Experienced using AI-driven technology 
• Prior experience with intranets, posting on communities, and sales enablement software

The pay for this position ranges from $140,000 - $160,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

We will accept applications until 9/3/2025.