Manager, Inside Sales

Duties & Responsibilities:

• Direct and manage a team of Inside Sales Representatives providing support needed to help them meet and exceed their sales goals including but not limited to phone calls, emails, mailings, and webinars 
• Implement strategic account planning to retain and grow revenue that includes establishing new customers and build on existing relationships to ensure new business sales and repeat business
• Responsible for generating, following up on, and maintaining a constant flow of quality sales leads for inside sales reps 
• Understand subscription sales generating new subscriptions and renewals
• Attend conferences and exhibits as needed
• Collaborate with and provide input to Sales Managers and Sales Reps on sales campaigns providing support as needed
• Communicate with the Inside Sales team weekly and provide training for them as needed
• Work with other departmental management to facilitate relationships among members of various departments in order to achieve the organization's goals and objectives. 
• Oversee resource planning, reporting, territories, incentives and communications for the assigned team. 
• Participate in client interactions to ensure cross training, customer satisfaction and management involvement regularly. 
• Use NetSuite to monitor and track sales and activities from the team
• Supervises personnel activities of staff (i.e., assists in hiring, training, appraising, rewarding, motivating, development, disciplinary actions and recommendations for termination).
• Secure competitive and market information, advice of changes, updates, and share with Sales & Marketing. 
• Active participation and collaboration with senior management team including frequent updates on sales initiatives, key wins, and team needs

About Us 

Benchmark Education Company is a leading publisher of core, supplemental, and intervention literacy and language resources in English and Spanish, both print and digital, as well as world-class professional development. Since its founding in 1998, our company has proven to be one of the most nimble and innovative content creators on the cutting edge of pedagogy and technology. The digital content in our many learning programs delivers all the rigor of its print counterpart and is designed for virtual and blended learning contexts. 

Benchmark Education Publishing (BEC) and its affiliates are proud to be an Equal Opportunity Employer.

For further information, visit us at: https://www.benchmarkeducation.com