Director of Revenue Operations

About Minga

At Minga, we’re creating the Student Behavior Platform schools can’t imagine running without. We’re on a mission to make school life run smoother and have fun while we’re at it.

We’re a tight-knit team of curious, creative, and low-ego humans who genuinely enjoy working together. We care deeply about the work we do and the people we do it with, and that shows up in how we lead, collaborate, and celebrate.

Our culture is built on trust, ownership, and continuous learning. Whether you’re working from our Kelowna HQ or remotely, you’ll have the autonomy to do your best work, the support to grow, and the opportunity to make a real impact in the lives of educators and students.

The Role

We’re not just hiring for a position, we’re adding a teammate. Someone who wants to help build what’s next, take real ownership, and grow with us along the way.

As a Director of Revenue Operations at Minga, you’ll report to the COO, Pam Boyko. This is a  management role with big impact. You’ll own our Rev Ops, influence how we grow, and help build the high-performance teams that make Minga a place people love to work.

What You’ll Do

• Own and evolve Minga’s end-to-end revenue operations strategy across Marketing, Sales, and Customer Experience (CX)
• Lead the optimization and administration of HubSpot as the central system for all revenue teams
• Design and manage scalable processes across the full customer lifecycle: lead generation, pipeline management, deal execution, onboarding, retention, and expansion
• Partner with Marketing, Sales, and CX leadership to improve funnel conversion, sales velocity, and net revenue retention (NRR)
• Build and maintain forecasting models, pipeline analytics, and executive reporting (ARR, GRR, NRR, pipeline coverage, etc.)
• Establish clear KPIs and dashboards that drive accountability and data-backed decision-making across teams
• Identify and implement automation and tooling to improve efficiency and reduce manual work
• Ensure data integrity, governance, and consistency across all revenue systems
• Manage and develop the RevOps function, including hiring, coaching, and prioritization of initiatives
  

What We Require

• 7–10+ years of experience in Revenue Operations, Sales Operations, or a related field in a SaaS environment
• Deep expertise in HubSpot is strongly preferred, including workflows, reporting, integrations, and data architecture
• Strong analytical skills with experience building forecasting models and working with revenue metrics (ARR, NRR, GRR, pipeline metrics)
• Proven ability to design and optimize end-to-end revenue processes across Marketing, Sales, and Customer Success/CX
• Experience supporting a scaling SaaS business (ideally $5M–$20M ARR range)
• Advanced proficiency in data analysis tools (e.g., Excel/Google Sheets; experience with BI tools is a plus)
• Experience managing cross-functional projects and influencing senior stakeholders
• Strong understanding of SaaS go-to-market motions
• Experience with integrations and tooling across the revenue tech stack (e.g., Revenue Hero, Intercom, Instantly)
  

Who You Are

• A systems thinker who can connect strategy to execution across the full revenue engine
• Highly data-driven, with a bias toward action and continuous improvement
• Comfortable operating in a fast-growing, evolving environment with shifting priorities
• A strong communicator who can translate complex data into clear insights and recommendations
• Collaborative and low-ego, with the ability to partner effectively across teams and levels
• Detail-oriented and process-driven, without losing sight of the bigger picture
• A builder who enjoys creating structure, but also knows when to simplify
• Passionate about helping teams perform at their best through better systems, data, and processes
  

How We Work (and What We Value)
Our values aren’t just what we believe, they’re how we show up every day:

🌱 Growth – Always learning, always evolving
💬 Respect – Every voice matters
🧭 Integrity – Doing what’s right, even when it’s hard
🔥 Passion – Bringing energy and heart to everything we do

What You Can Expect at Minga

Flexible, Hybrid-First Work: Work in a way that works for you. Our hybrid model blends in-office collaboration days with the freedom of remote work. Some roles are fully remote, and we make sure our remote teammates are just as engaged, connected, and celebrated as those in the office. We are open to hybrid or remote candidates for this role. 

Inclusive leadership: Monthly CEO Lunch & Learns, open Q&As, and transparent updates; our leadership team listens, acts, and keeps the lines of communication open

Culture of connection: Social events, virtual meetups, and 2 annual offsites to bring everyone together

Growth investment: We invest in you. With dedicated time and budget for growth, you’ll have the freedom to explore, upskill, and expand your impact

Recognition that matters:  From Slack shoutouts to company-wide recognition we pause to celebrate progress
Perks with purpose: 

• Equitable pay + transparency
  
• 15 Days vacation + 5 (+) Flex Days
• Health, dental, and vision benefits for you & your family
• Mental health and wellness support
• A team that leads with heart, values every voice, and loves what they do

👋 Sound like your kind of place? Apply now, we’d love to meet you.

What You Can Expect From Us

At Minga, you’re more than just an application, you’re a real person with a story we want to hear. Every résumé is reviewed by a human on our team (no bots ghosting you here), and we make it our mission to keep you in the loop from hello to final decision.

We believe in clear communication, mutual respect, and making sure every candidate walks away feeling valued; whether we end up working together or not.

If this role feels like a fit, or even a maybe, hit that apply button. We’re genuinely excited to learn more about you.

Let’s build something meaningful together.

Note about compensation: At Minga it is not typical for an individual to be hired at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case.