Fast Facts

We are seeking an Instructional Assistant (Critical Environments) to support our Curriculum & Adult Learning team in Atlanta, GA, assisting in training delivery related to critical facility environments such as data centers.

Responsibilities: Assist the lead instructor in classroom administration, support learner engagement, grade assessments, and monitor class activities for effective learning.

Skills: Knowledge of critical facility operations, data center environments, IT infrastructure, effective communication, strong organizational skills, and technical assistance.

Qualifications: Eagerness to grow technical knowledge and previous experience in educational support roles preferred.

Location: Atlanta, Georgia, United States

Compensation: $20 - $20 / Hourly

Position Title: Instructional Assistant (Critical Environments)

Office: Atlanta, GA

Reports To: Site Director 

Work Modality: Onsite

WHO WE ARE LOOKING FOR

We are currently seeking an Instructional Assistant (Critical Environments) to join our organization. This person will join our Curriculum & Adult Learning team and support the delivery of training related to critical facility environments such as data centers and mission-critical infrastructure.

Candidates should be able to provide effective support in the classroom and be eager to grow their own technical knowledge. In particular, they should be able to:

• Assist the lead instructor both in and out of class in the teaching and administration of the program
• Demonstrate knowledge and/or interest in critical facility operations, data center environments, IT infrastructure, and technical systems
• Support learner success through classroom engagement, technical assistance, and administrative coordination

WHAT YOU’LL DO

Out-of-Class Tasks and Responsibilities

Assist and/or collaborate with the instructor to:

• Grade and/or review assessments, class projects, and other materials
• Enter student grades into LMS software and grading templates
• Update Salesforce data as necessary
• Review curriculum materials and assessments weekly and report to the instructor and curriculum development team any proofreading or subject-matter errors
• Assist the instructor with preparation of daily agendas for students
• Schedule time with the instructor and students to discuss class challenges
• Monitor learner attendance, certification progress, and program milestones

In-Class Tasks and Responsibilities

• Monitor class while it is in progress to ensure overall functionality (audio, video, screen appearance, etc.) is working properly
• Serve as class timekeeper and monitor breaks and other scheduling information
• Monitor students during test-taking and breakout group activities
• Note challenges presented during class, including (but not limited to) students who:
• Seem disengaged or uninvolved with class activities
• Are speaking more than others (dominating discussion) or are typically quiet

PERSONAL CHARACTERISTICS

• You thrive in a creative, inventive, fast-paced environment with people who are passionate about their work and mission
• You are data-driven, results-oriented, and motivated to support social mobility through technology training
• You have a collaborative and flexible work style and enjoy working cross-functionally with other departments
• You have a passion for teaching others and contributing to a culture of continuous improvement
• You are an effective communicator with strong oral and written skills
• You are skilled at managing your time and balancing multiple tasks and priorities
• You believe individuals from any community should have access to well-paying career opportunities and that talent can come from many diverse backgrounds

COMPENSATION

For this role specifically, we are targeting a hourly rate of $20.00.Hr. Final compensation may vary based on several factors including geographic location, experience, and alignment with qualifications.

#LI-Onsite