Summary
TechOps NOC Engineer responsible for monitoring and maintaining IT infrastructure and operations at Gainsight. The role ensures system availability, performance, and rapid incident response to support business continuity.
Key Responsibilities: Monitor network operations center activities, respond to alerts and incidents, manage system performance and troubleshooting, and coordinate with technical teams to resolve operational issues. Provide on-call support and maintain documentation of incidents and resolutions.
Skills & Tools: Strong knowledge of network monitoring tools, infrastructure management, incident response procedures, and ticketing systems. Excellent problem-solving abilities, communication skills, and ability to work in fast-paced environments.
Qualifications: Bachelor's degree in IT, Computer Science, or related field with 2+ years of NOC or infrastructure operations experience. Certifications in networking or systems administration are preferred.
Location: Hyderabad, India
Job Description
The full job description is available on Gainsight's website.
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