Fast Facts

The Manager Revenue Operations at First Student will oversee and optimize billing operations, ensuring accuracy and compliance in invoicing while leading a team to enhance financial operations and customer satisfaction.

Responsibilities: Responsibilities include conducting variance analysis, collaborating with finance teams, overseeing month-end reconciliation, and leading regional billing meetings to improve performance and processes.

Skills: The ideal candidate will possess strong analytical skills, proficiency in billing systems and tools such as Excel, excellent leadership, communication abilities, and experience in billing management.

Qualifications: At least 5 years of experience in billing, finance, or accounting roles, including 2 years in a leadership capacity; prior experience in multi-location billing operations preferred.

Location: Remote position based in Ohio, USA; no additional travel required.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $80,000 - $120,000.

First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. First for a reason First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily. The Manager Revenue Operations for Billing is tasked with overseeing and optimizing billing operations within a designated region. This role involves ensuring the accuracy, efficiency, and compliance of billing processes, while leading a team to execute timely invoicing and resolve discrepancies. The Manager Revenue Operations collaborates with various departments to support seamless financial operations and enhance customer satisfaction. This position requires a strong leader with analytical skills and experience in billing management and process optimization to drive operational excellence. Major Responsibilities Conduct variance analysis and investigate discrepancies in billable volumes across locations Collaborate with finance teams to ensure alignment between billing data, forecasts, and financial targets Oversee the month-end reconciliation process, ensuring accurate billing records before closing periods Act as the primary point of contact for regional billing operations, ensuring smooth communication between billing analysts, finance teams, and operational managers Facilitate discussions with location managers to address high-percentage variances and missing data Escalate unresolved billing discrepancies to senior finance leadership and recommend corrective actions Lead regional billing meetings to review performance, discuss challenges, and implement process improvements Minimum Experience or Skills Required 5+ years of experience in billing, finance, or accounting roles, with at least 2 years in a leadership or supervisory capacity Prior experience managing regional billing operations in a multi-location environment preferred Strong analytical skills with expertise in billing systems, variance analysis, and financial reconciliation Proficiency in Excel, Google Sheets, and financial reporting tools Excellent leadership, communication, and stakeholder management skills Ability to work under tight deadlines while ensuring data accuracy and compliance In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf. MISSION Provide unmatched care and the safest ride to school, so when students arrive, they start and end their day with an exceptional experience and are ready to achieve their full potential. FOCUS ON SAFETY Safety is at the heart of everything we do CARE FOR OUR STUDENTS Ensure our vehicles are welcoming and trusted places where students feel comfortable and secure SURPASS CUSTOMER EXPECTATIONS Go the extra mile to deliver an extraordinary experience for our customers and communities FOSTER TEAMWORK Work together, act with integrity, respect each other, champion diversity and inclusion SET THE HIGHEST STANDARDS Continually seek a better way to do things with innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence