Fast Facts

The Program Manager at Nelnet Business Services will oversee a diverse portfolio of projects and support complex initiatives across multiple departments, ensuring timely progress and effective communication with stakeholders.

Responsibilities: Manage project plans and engagement strategies while addressing dependencies and risks, setting realistic goals, documenting progress, and reporting statuses to relevant audiences.

Skills: Leadership, strong communication, self-motivation, adaptability to change, and focus on delivering value.

Qualifications: Bachelor’s degree or equivalent experience; 2+ years of project management experience or relevant educational focus.

Location: Lincoln, United States of America

Compensation: $85000 - $110000 / Annually

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

The Program Manager is responsible for managing a portfolio of projects that are typically multi- departmental in nature. In addition, this position provides assistance with managing complex initiatives/programs that may be strategic in scope. The Program Manager consults with internal and external partners to clarify and define project requirements. This position focuses on establishing timelines and due dates, tracking progress, managing information among stakeholders, and resolving problems and issues that arise.

JOB RESPONSIBILITIES:

1.   Develops and manages (in the case of managing a project) or assists in developing and managing (in the case of working with a team member on a project/program) the plan surrounding project/program engagements. Managing may include but is not limited to interdependencies, dependencies, communications, scope, changes, risks, and issues.

2.   Sets realistic and practical goals for projects and develops appropriate strategies for achieving those goals.

3.   Documents communications, risks, and issues thoroughly and professionally.

4.   Measures project performance to identify areas for improvement.

5.   Provides project/program status reporting to applicable audiences and tailors reporting to fit the audience.

6.   Utilizes best practices, techniques, and standards throughout project execution.

7.   Assists in developing workflow, processes, and procedures for the department.

***Pay Range for this role is - $85,000 - $110,000

EDUCATION: 

1.   Bachelor’s degree or equivalent experience.

EXPERIENCE: 

1.   2+ years of project management experience or a field of focus during education.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

1.   Excellent leadership skills.

2.   Strong communication (written, verbal and presentation) and interpersonal skills.

3.   Self-motivated.

4.   Decisive with the ability to adapt to change and competing demands.

5.   Demonstrated respect, collaboration, and pride in ownership.

6.   Ability to adapt to change.

7.   Focus on delivering value.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone. 

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 orcorporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.