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Summary

Document Specialist at StrongMind ensures student records compliance with school, district, state, and federal policies for audits while managing enrollment data and student information requests. The role supports the educational institution's administrative operations through meticulous record-keeping and cross-departmental collaboration.

Key Responsibilities: Enter and manage enrollment data in the Student Information System, ensure student records comply with all applicable policies, answer inbound calls regarding enrollment status and records requests, and collaborate with other schools and agencies on student record matters. Occasionally provide front desk coverage as needed.
Skills & Tools: Exceptional attention to detail, high-level organizational and administrative skills, ability to work effectively under time pressure while maintaining professionalism and composure, strong communication skills, and experience working in educational environments preferred.
Qualifications: High School Diploma or GED required; minimum two years of experience in an administrative office position and successful completion of a fingerprint background check.
Location: Chandler, Arizona, United States
Compensation: Not provided by employer. Typical compensation for this role is $32,000 – $42,000/year based on title, seniority, and location.

Job Description

Primary duties and responsibilities:

  • Ensure student records and student information is compliant with all applicable school, district, state, and federal policies for state audits.
  • Enter enrollment data within Student Information System
  • Collaborate with other schools and/or outside agencies regarding student records.
  • Answer inbound calls regarding student enrollment status and records requests.
  • Occasionally assist with front desk coverage.

Company-wide skills, abilities and expectations:

  • Collaborate interdepartmentally to facilitate a positive, professional enrollment experience. This includes providing requested information or directing the prospective student to appropriate department when necessary.

Specific Job Skills/Abilities: 

  • An exceptional level of attention to detail High level of organizational skills.
  • Demonstrated ability to effectively work under time pressures while maintaining a rigorous attention to detail, composure, professionalism, and a positive attitude.
  • Educational environments highly preferred.
  • Successful completion of a fingerprint background check.

Education/Training:

  • High School Diploma or GED.
  • Two+ years’ experience in an administrative office position.

Environmental Conditions: Collaborative open environment, office environment

The company will provide equal consideration to all qualified applicants for employment without regard of race, religion, color, sex, gender, national origin, age, veteran status, marital status, or disability protected by law.

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